My printer sharing keeps saying the printer is offline. Help!


  1. Posts : 49
    Win 7 Home Premium 64
       #1

    My printer sharing keeps saying the printer is offline. Help!


    I have a laptop and a desktop. I've shared a single wireless printer for years. Suddenly, I keep getting an error message whenever I try to print with the laptop. It says: "sorry the printer is offline". No, it isn't because I can print from the desktop, wirelessly.

    I have tried everything I know and can't figure it out. Any ideas would be appreciated.

    Both run Win 7 Home Premium.
      My Computer


  2. Posts : 1,670
    win 10
       #2

    hi,

    have you tried uninstalling the printer and start from scratch
      My Computer


  3. Posts : 49
    Win 7 Home Premium 64
    Thread Starter
       #3

    oscer1 said:
    hi,

    have you tried uninstalling the printer and start from scratch
    What a great tip! Thanks so much. :)

    Actually, I searched around the internet and found up to date drivers, which I downloaded, and installed. Then I deleted the printer from the laptop and re-installed it. All is well!

      My Computer


  4. Posts : 1,670
    win 10
       #4

    Good to hear. Good job
    You can mark the thread as solved.
    Last edited by oscer1; 04 Dec 2014 at 12:28.
      My Computer


 

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