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Windows 7: Default Gateway is not available

10 Feb 2015   #1
dfsac85

Windows Home Premium x64
 
 
Default Gateway is not available

I keep losing connections to the internet and "Default Gateway is not available" is the reason every time. I have tried reseting my router and that hasn't worked. It has been happening since I did a factory restore a few weeks ago. Phones and other computers on the same router work. Here is my info, if you need more just let me know.


HP Pavilion g7-2010nr

1. Wireless
2. Cox Communications
3. Cable
4. Netgear CG3000D-RG
5. Avast


IPCONFIG:



Windows IP Configuration

Host Name . . . . . . . . . . . . : Sac-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Ralink RT5390R 802.11b/g/n 1x1 Wi-Fi Adapter
Physical Address. . . . . . . . . : 84-4B-F5-68-FF-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8463:e0b5:2436:eff8%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, February 10, 2015 5:41:17 PM
Lease Expires . . . . . . . . . . : Tuesday, February 10, 2015 6:41:22 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 226774005
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-55-81-A4-28-92-4A-3F-9A-EF
DNS Servers . . . . . . . . . . . : 68.105.28.12
68.105.29.12
68.105.28.11
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 28-92-4A-3F-9A-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{754EBCA9-7307-4D8E-A6C5-76E49EC286C1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FAD46C0B-AEF5-4C5F-BD6F-846438A21D4A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1c9b:92d:b943:d658(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c9b:92d:b943:d658%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


My System SpecsSystem Spec
.
10 Feb 2015   #2
doctore

Windows 7 Pro
 
 

did you try renewing your IP?

In Command Prompt, run:

ipconfig /release
ipconfig /renew
My System SpecsSystem Spec
10 Feb 2015   #3
dfsac85

Windows Home Premium x64
 
 

I haven't tried that yet. I will report back if I have anymore problems.
My System SpecsSystem Spec
.

22 Feb 2015   #4
dfsac85

Windows Home Premium x64
 
 

I haven't been able to respond, but it keeps happening. That fix did not work. I have it happen 5 times in the last 10 minutes.
My System SpecsSystem Spec
24 Feb 2015   #5
doctore

Windows 7 Pro
 
 

Your IP settings are fine. I would start with uninstall and reinstall of the adapter drivers.
Do the other computers on your network also connect wireless-ly?
My System SpecsSystem Spec
24 Feb 2015   #6
dfsac85

Windows Home Premium x64
 
 

I have uninstalled and reinstalled the drivers before. Yeah 1 laptop and 3 phones also connect wireless and have no problems. It happens almost every time I move my laptop to another room or let it sit idle for a few. And then sometimes it just happens out of the blue.
My System SpecsSystem Spec
25 Feb 2015   #7
doctore

Windows 7 Pro
 
 

If you have a different wifi adapter (maybe from another computer) I would use it on this laptop and see if the problem persists.
My System SpecsSystem Spec
25 Feb 2015   #8
DMHolt57

 
 

Check the adapters properties, power management tab, uncheck the box says 'Allow the computer to turn off this device to save power.'
My System SpecsSystem Spec
Reply

 Default Gateway is not available




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