Laptop randomly losing Internet connection


  1. infogaby
    Posts : 3
    WIndows 7 home 64 bit
       New #1

    Laptop randomly losing Internet connection


    we have 2 laptops both windows 7 wireless one is loosing constantly internet the other laptop stays on fine no problems

    nothing has changed, the one dropping the connection uses Kaspersky for years now, no new programs installed etc
    any idea what this could be?

    any help will be appreciated
      My Computer
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  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #2

    Hi there,

    Can you please provide us a screen capture of the Xirrus Wi-Fi Inspector?

    Might be worth it to scan your computer for possible virus/malware infections. You may use the free SuperAntiSpyware and Eset online scanner. Test you connection after.
      My Computer
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  4. infogaby
    Posts : 3
    WIndows 7 home 64 bit
    Thread Starter
       New #3

    hi I will scan the laptop tonight
    I also used a wired connection and it worked great

    will post findings of virus scan
      My Computer
    Quote Quote

 

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