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Windows 7: LaserJet 1015 on a network

06 Nov 2009   #1

Windows 7
LaserJet 1015 on a network

Hello everyone!

I have a PC running XP, with HP LaserJet 1015 plugged in. Printer is shared on a network.
My laptop is running on Windows 7 Ultimate RC, and I have a problem with installing this printer. Whenever I try add a printer it says:"Windows cannot connect to a printer.
Operation failed with error 0x0000046a."
I've googled through several forums and Microsoft support and I'm doing it for a while now with no success... I'm becoming desperate...
In case of emergency I can print on my other computer but I want to print via my laptop.

If anyone knows how to solve this problem, I would be thankful...

My System SpecsSystem Spec
07 Nov 2009   #2

Windows 7

you're making me more miserable and desperate...
My System SpecsSystem Spec
08 Nov 2009   #3

Windows 7, Windows Vista, Windows XP
I had a similar problem...

It took me all day searching, turning off firewalls, updating drivers, trying workarounds and finally I found the solution - you need to fix the IRPStack on the XP machine, by editing the registry as per the instructions at the following Microsoft Knowledgebase article:

Antivirus software may cause Event ID 2011

Credit for this fix has to go to Alan Morris from the Windows Printing Team at the TechArena forums in the following post: Connecting a Vista machine to a printer shared on an XP machine. - Vista Print and Fax

This issue is usually caused by anti-virus or firewall software, especially Norton Antivirus.

Note: I tried the default setting of 15 and the problem remained, I changed the value to 50 (the maximum) and it worked. I then tried 25, which also worked so I've left the setting there.
Different values may work in your case - I have a Canon PIXMA ip4300 and my anti-virus is PC Tools Internet Security 2010.
My System SpecsSystem Spec

08 Nov 2009   #4

Windows 7

I've tried a few different values and it doesn't work for me. On both computers I have installed AVG free edition...
is it possible that I should create this DWORD value in registry on both computers. on XP machine, and on my laptop running win 7?
My System SpecsSystem Spec

 LaserJet 1015 on a network

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