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#1
Diagnostics Policy Service not running and no internet connection
A few days ago, my desktop stopped being able to connect to the internet. I rebooted it and it still didn't work. I rebooted the router (DSL connected to desktop via Cat5e cable) and still no internet. My laptop (which I am writing this from) connects fine to the router. And on the face of the router, both the laptop and desktop show connected, even though only the laptop has internet.
My desktop is running Windows 7 Professional, 64 bit SP1.
cmd /k ipconfig yields:
Home
169.254.143.215
255.255.0.0
0.0.0.0
cmd /k ping 169.254.143.215 yields:
4 packets sent, 4 received
0ms, 0ms, 0ms
When I click on the network icon (with big red X on it) in the lower right screen near the volume, and then click Troubleshoot, I get an error message:
Problems found
The Diagnostics Policy Service is not running...Detected...(yellow triangle with exclamation point)
Any ideas?