New
#1
Internet drops at random intervals, applications freeze. Lots of info!
Ok, so my laptop has been on its last legs for a while now, always something. Recently, the fan stopped working so I have to diligently make sure it doesn't overheat. I was playing an online video game 2 days ago when it overheated and crashed (forced shut off to de-powered state to prevent damage, not a bluescreen). When I brought it back up, I started having some really bad problems. The game I was playing wouldn't start citing "Memory at address 063eaff0 could not be written" After deleting the whole game and restarting the computer I got it re-installed, it works fine now, that's resolved, I guess.
I think this crash broke something though, because now my internet keeps cutting out at random intervals, and Chrome keeps freezing. The Chrome freezes actually almost always predict an internet drop.
So I booted into HP's system diagnostics and ran a memory test, it says I passed. Ran a full scan, hard disk passed, processor passed, WLAN passed, PCI Devices pass, battery pass, . Basically everything is passing but I can't actually complete a full scan because it takes 2 hours and apparently is really using my system to its max ability, which is making it critically overheat and shut off.
So I booted into a recovery CD to see if maybe a system file was corrupted during a power loss crash, but apparently I am mis-remembering how recovery CD's work and my only options are to restore to factory default or restore to an earlier point, not to just re-install all the necessary system files.
Next step was wait for one of the outages and run windows network "Troubleshoot Problems" tool, it did it's thing and actually, miraculously, gave me some sort of real problem other than "Check that you're connected to the internet". What it told me was: "Your computer is trying to use a DNS server that is incorrect or doesn't exist."
My Chrome no connection error code is "DNS_PROBE_FINISHED_NO_INTERNET"
Please don't read this last line and tell me to change my DNS server with no further explanation. There are other computers in the house, and they are connected to the same wifi, and are having zero problems. Also DNS issues do not explain my chrome actually freezing. Also, we're using google's DNS servers.
Attached is a rar with all the diagnostics I could get my hands on, and here is a contents list as well.
Also as a Google Drive linkDirectory of C:\Users\Amantis\Downloads\Computer Diagnostics
CPU_Z_DIAG_AMANTIS-LAPTOP.txt
DxDiag.txt
pingplotter.png
<DIR> Guild Wars 2 crash dump
Crash.dmp
<DIR> Windows Network Troubleshooting Diagnostics
<DIR> NetworkConfiguration_cab
ipconfig.all.txt
route.print.txt
19524D80-986F-4247-9921-55744935ED43.Diagnose.Admin.0.ETL