Connected to WIFI, but says 'No Internet Access'


  1. Posts : 16
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
       #1

    Connected to WIFI, but says 'No Internet Access'


    Hi,

    My laptop is connected to the WIFI/Router, I have the right password and everything. The internet is sometimes working normally, but then sometimes it stops functioning properly. The little
    '5 bars' symbol has a small yellow triangle next to it, and when I hover over it, it say's my Network Name, and then "No Internet Acess".

    What could this be? Why? And how can I fix this?

    Thanks!

    P.S: Just before one of you asks, when I type ipconfig/all, into CMD, this is what appears:

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\Garlotch>ipconfig/all
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : Garlotch-Laptop
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
    
    Ethernet adapter Local Area Connection 2:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
       Physical Address. . . . . . . . . : 18-67-B0-BE-CF-BE
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Wireless Network Connection:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Net
    work Adapter
       Physical Address. . . . . . . . . : 50-B7-C3-E7-0D-CF
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::c54:2f:3c49:b422%13(Preferred)
       IPv4 Address. . . . . . . . . . . : ***.***.*.**(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Saturday, 16 May 2015 3:18:43 p.m.
       Lease Expires . . . . . . . . . . : Tuesday, 22 June 2151 10:29:09 p.m.
       Default Gateway . . . . . . . . . : ***.***.*.***
       DHCP Server . . . . . . . . . . . : ***.***.*.***
       DHCPv6 IAID . . . . . . . . . . . : 374388675
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-95-B5-76-A6-BE-CB-7E-13-32
    
       DNS Servers . . . . . . . . . . . : 8.8.8.8
                                           8.8.4.4
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Ethernet adapter Bluetooth Network Connection:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
       Physical Address. . . . . . . . . : 50-B7-C3-E7-0D-D0
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter isatap.{EA52CA29-C0D9-4A3A-8391-CC192228DAD7}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter isatap.{77D28C79-D816-4F4E-A673-F2E6967E8B5A}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter isatap.{722E4379-07F9-4638-B2CE-142A59070CAB}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
      My Computer


  2. Posts : 1,992
    10 Pro x64
       #2

    What happens if you try to use the normal dns and not googles, also try "ipconfig /flushdns". Also under network and sharing center click the red X and see if it just resets the network adapter and fixes it.
      My Computer


  3. Posts : 16
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    rvcjew said:
    What happens if you try to use the normal dns and not googles, also try "ipconfig /flushdns". Also under network and sharing center click the red X and see if it just resets the network adapter and fixes it.
    I did the first two steps. I can't see a 'red x' under the 'Network and Sharing Center' though. Hopefully, it is resolved. I will post here if I see it again. Until then, thanks. :)
      My Computer


  4. Posts : 1,992
    10 Pro x64
       #4

    So it works now then? It may have been a fluke with your router giving you an ip address. If it happens again in network connections check to see if it has a valid ip address under status for the adapter. If it starts with 169 then it is not giving you a valid address.
      My Computer


  5. Posts : 16
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #5

    rvcjew said:
    So it works now then? It may have been a fluke with your router giving you an ip address. If it happens again in network connections check to see if it has a valid ip address under status for the adapter. If it starts with 169 then it is not giving you a valid address.
    It started playing up again. As I said, it was fluctuating between access and no access. The two steps you gave me before didn't work. :/ I looked under the Adapter's IPv4, it starts with 192. So yeah, I assume it's valid.

    Anything else I could try?? :/

    Also more info: There have been storms, floods and tornado's in the area recently. Nothing had effected us directly, but our land-line phone, isn't working for some reason. So I guess there could be something out there in the wiring, causing problems?? Idk. I'm with 'Spark' btw.
      My Computer


  6. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #6

    You can always try a factory reset of the router as a last resort, not a guaranteed solution but may help. Check documentation that came with the device to see how.

    For now:

    Open a cmd window:
    ipconfig -all -> this will show you information about your network settings, find gateway IP and what IP the computer gets

    open router/modem administration page, find what IP it is getting from ISP

    Open few cmd windows, and run the below in each (no "): these commands just keep pinging until you close the cmd or CTRL+C:
    ping "gateway IP here" -t
    ping "computer IP here" -t
    ping www.google.com -t

    when you see the yellow triangle, check the cmd windows and see which ones fail. Try these until someone else more knowledgeable responds.
      My Computer


 

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