Internet connexion problems using Ethernet and wifi, not activating


  1. Zeidshehadeh
    Posts : 1
    Windows 7
       New #1

    Internet connexion problems using Ethernet and wifi, not activating


    Hello Everyone,

    I have an Acer laptop with Windows 7 installed on it. As it's been 5-6 years since i got the laptop, it has gotten really slow, so i decided to do a mass uninstalling wave and it really got faster! But the isue is I don't know why, after that, my ethernet connection says Active and the cable is plugged in as always but I have no access to Internet, and worse, the Wifi is disactivated, and when I try to activate it the screen turns blue and the laptop restarts.

    I prefer a slow laptop to a internetless laptop haha,

    Thanks for your help
      My Computer
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  3. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #2

    The blue screen you are getting is called "Blue Screen of Death (BSOD)" and there is a dedicated section for it in the forums.

    https://www.sevenforums.com/bsod-help-support/

    Read also Blue Screen of Death (BSOD) Posting Instructions
      My Computer
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  4. PeaB4YouGo
    Posts : 457
    Microsoft Windows 10 Home Build 15036
       New #3

    In the meantime, while connected via CAT5 (or better) to your network, from an elevated command prompt run ipconfig /all and post your results
      My Computer
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