Router and switch block the signal?


  1. Posts : 144
    Windows 7 x64
       #1

    Router and switch block the signal?


    Hi all!

    This is a total mystery. Signal from cable is fine. Works on its own. However when I direct the cable into a router or switch, I get limited connectivity, which is no connectivity. I tried two switches and a one router with identical results. All of these devices have worked on that spot before without any issues. This problem occurred right out of the blue as far as I can tell and left me completely baffled.

    It is mainly a wired issue but the limited status also affects wireless in case of the router. TP link products all three.

    Any ideas?
      My Computer


  2. Posts : 457
    Microsoft Windows 10 Home Build 15036
       #2

    Using CAT5 or better, link everything up the way you normally would/did, then run ipconfig /all from a command prompt and post your results. Check the connection from router to modem. Switch and swap the cables around and let us know what you find.
      My Computer


  3. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #3

    Hey, I understand very little from what you wrote.
    - where does this cable come from? Isp modem?
    - if there is modem - is it in bridge mode or get the ip itself?
    - do you connect the cable to router wan port? Usually a different color rj45 port

    Would you please attach cable directly and open command prompt. Run ipconfig -all
    Post results here

    Give some more detail
      My Computer


  4. Posts : 144
    Windows 7 x64
    Thread Starter
       #4

    GokAy said:
    - where does this cable come from? Isp modem?
    Antenna -- Receiver Device -- MicroTIK Routerboard -- Cisco Switch -- The Last Good Cable

    This is to my best understanding. The network is constantly in use, preventing proper mapping.

    GokAy said:
    - if there is modem - is it in bridge mode or get the ip itself?
    How would I find out?

    GokAy said:
    - do you connect the cable to router wan port? Usually a different color rj45 port
    Tried both with same result.

    PeaB4YouGo said:
    Using CAT5 or better, link everything up the way you normally would/did, then run ipconfig /all from a command prompt and post your results. Check the connection from router to modem. Switch and swap the cables around and let us know what you find.
    Last Connecting Cable to PC

    C:\Windows\system32>ipconfig -all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ENO2
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter WiFi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 14-58-D0-C3-43-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::80ed:2ca6:9341:2fec%3(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.4.196(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 22. mai 2015 15:33:03
    Lease Expires . . . . . . . . . . : 24. mai 2015 21:33:03
    Default Gateway . . . . . . . . . : 192.168.4.1
    DHCP Server . . . . . . . . . . . : 192.168.4.1
    DHCPv6 IAID . . . . . . . . . . . : 51665104
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-8B-72-EB-14-58-D0-C3-43-A3

    DNS Servers . . . . . . . . . . . : [censored]
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{51BB1EDC-E19B-41CC-97C2-A45810C71FAD}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:340d:ed3:3f57:fb3b(Preferred)
    Link-local IPv6 Address . . . . . : fe80::340d:ed3:3f57:fb3b%10(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 369098752
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-8B-72-EB-14-58-D0-C3-43-A3

    NetBIOS over Tcpip. . . . . . . . : Disabled
    Last Connecting Cable to Switch to Good CAT5 to PC

    C:\Windows\system32>ipconfig -all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ENO2
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter WiFi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 14-58-D0-C3-43-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::80ed:2ca6:9341:2fec%3(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.4.196(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 22. mai 2015 15:33:03
    Lease Expires . . . . . . . . . . : 24. mai 2015 21:33:03
    Default Gateway . . . . . . . . . : 192.168.4.1
    DHCP Server . . . . . . . . . . . : 192.168.4.1
    DHCPv6 IAID . . . . . . . . . . . : 51665104
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-8B-72-EB-14-58-D0-C3-43-A3

    DNS Servers . . . . . . . . . . . : [censored]
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{51BB1EDC-E19B-41CC-97C2-A45810C71FAD}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:340d:ed3:3f57:fb3b(Preferred)
    Link-local IPv6 Address . . . . . : fe80::340d:ed3:3f57:fb3b%10(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 369098752
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-8B-72-EB-14-58-D0-C3-43-A3

    NetBIOS over Tcpip. . . . . . . . : Disabled
    All connections are wired.
    Last edited by higgins; 22 May 2015 at 08:48. Reason: Diagnosed the connection to include one less switch
      My Computer


  5. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #5

    Both setups have the same ip so either you seem to have a good connection to the dhcp server (your routerboard ?) or ip wasn't refreshed.

    Did you ipconfig -release Then ipconfig -renew ?
    Run above commands with switch in between and see if you get the same ip

    For future reference if modem is in bridge mode, the modem is transparent and your router outer port gets internet ip.

    If you add router in between make sure routerboard cable comes in to the wan port of 2nd router or dhcp server of both will be in conflict
      My Computer


  6. Posts : 144
    Windows 7 x64
    Thread Starter
       #6

    I rebooted every single device in the building. Apparently a completely peripheral router had crashed and it somehow dicked up the entire network... not allowing other routers and switches to connect. With the connection issues stretching back all the way to the first switch connected to the ISP routerboard. So, yeah.

    We could theorize further on what exactly happened, but the crisis has been averted.

    Thanks for the input, guys!
      My Computer


  7. Posts : 144
    Windows 7 x64
    Thread Starter
       #7

    Disregards previous good news. The issue is back and no number of reboots is helping.

    GokAy said:
    Both setups have the same ip so either you seem to have a good connection to the dhcp server (your routerboard ?) or ip wasn't refreshed.

    Did you ipconfig -release Then ipconfig -renew ?
    Run above commands with switch in between and see if you get the same ip
    Did that:

    Before release:

    C:\Windows\System32>ipconfig -all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ENO2
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter WiFi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
    Physical Address. . . . . . . . . : B0-10-41-D5-C0-B7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 14-58-D0-C3-43-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::80ed:2ca6:9341:2fec%3(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.4.103(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 25. mai 2015 11:18:57
    Lease Expires . . . . . . . . . . : 27. mai 2015 17:38:46
    Default Gateway . . . . . . . . . : 192.168.4.1
    DHCPv6 IAID . . . . . . . . . . . : 51665104
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-8B-72-EB-14-58-D0-C3-43-A3

    DNS Servers . . . . . . . . . . . : [censored]
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{51BB1EDC-E19B-41CC-97C2-A45810C71FAD}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Windows\System32>

    Release-renew

    C:\Windows\System32>ipconfig -release

    Windows IP Configuration

    No operation can be performed on Bluetooth Network Connection while it has its m
    edia disconnected.
    No operation can be performed on Local Area Connection* 2 while it has its media
    disconnected.
    No operation can be performed on WiFi while it has its media disconnected.

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter WiFi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::80ed:2ca6:9341:2fec%3
    Autoconfiguration IPv4 Address. . : 169.254.47.236
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    Tunnel adapter isatap.{51BB1EDC-E19B-41CC-97C2-A45810C71FAD}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    C:\Windows\System32>ipconfig -renew

    Windows IP Configuration

    No operation can be performed on Bluetooth Network Connection while it has its m
    edia disconnected.
    No operation can be performed on Local Area Connection* 2 while it has its media
    disconnected.
    No operation can be performed on WiFi while it has its media disconnected.
    ^C
    C:\Windows\System32>
      My Computer


  8. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #8

    You terminated the command before ipconfig for Ethernet port reported. What was the ip after renew?

    Can you open MSPaint and draw a very simple diagram of your network please?

    Include all devices modem/router/switch/computer - also write the static IP numbers of applicable devices, and any all DHCP servers running on routers.

    It should take 10 minutes tops. Thanks!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:35.
Find Us