Unable to get online after reinstalling windows - possible driver prob

Just tried those instructions and here are the results:

1. ping 127.0.0.1 - 4 packets sent and 4 packets received and 0% loss

2. entered ipconfig:

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix:
Link-local IPv6 Address: fe80::856b::2242::7f9b::8c62%13
IPv4 Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State: Media disconnected
Connection-specific DNS suffix:

Tunnel adapter isatap.{6299E88F-5C72-47AA-8175-3E6B5C6E1BD7}:

Media State: Media disconnected
Connection-specific DNS suffix:

****************************************************************************
I pinged 192.168.1.3 (is this the network interface's IP address?)and 4 packets were sent, 4 packets were received and 0% loss

3. I pinged defualt gateway 192.168.1.1 and 4 packets were sent, 4 packets received and 0% loss.

4. I pinged google.com and 4 packets were sent, 4 packets were received and 0% loss.

Personally speaking I don't think the issue is related to the router or ethernet cable because I can connect to the internet in safe mode (or in Ubuntu) and all my other devices are connected to the wifi with no issues. However, I do realise the importance of ruling things out and approaching the problem in a methodical way as you have done here and for which I am grateful.

Any further suggestions?

I haven't read the whole thread, sorry. Did you make the OP run "netsh winsock reset" yet?

A clean startup perhaps, in case some software/service is getting in the way.

Even DNS is working for OP. Did you try different browsers yet? Also reset the browser in question (backup bookmarks and any important settings first!).

Sorry for delay, just got home from work and am about to follow the instructions posted and will post the results.

MistUnleashed said:

To rule another thing out,

Go To Chrome and Reset it: https://support.google.com/chrome/an...96214?hl=en-GB

Also go to cmd and type the following (Hit Enter after each line) :

1. ipconfig /release
2. ipconfig /renew
3. ipconfig /flushdns
4. ipconfig /registerdns

After this run ipconfig /all and post the results.


Restart and let me know if it works.

Hi Mist,

I tried resetting Chrome before I posted here and it did not work.

I have attached the results of ipconfig /all but unfortunately it did not resolve the issue. Not sure if this is relevant but I did not install any drivers other than the network adapter. However, in device manager, the only yellow exclamation mark is for "other devices - Multimedia Audio Controller".

GokAy said:

A clean startup perhaps, in case some software/service is getting in the way.

Even DNS is working for OP. Did you try different browsers yet? Also reset the browser in question (backup bookmarks and any important settings first!).

Hi GokAy,

I already tried a clean startup but that did not resolve the problem. I have also tried using Opera and IE but they just time out as well whenever I try to access a website. In addition, I also reset Chrome. My hunch is this is driver related as I can connect when I run in safe mode but admittedly I am no expert in this area.