Desktop getting very poor wifi signal, if any. Random disconnects.


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    Desktop getting very poor wifi signal, if any. Random disconnects.


    Hello, fine men and women of sevenforums.

    What you are seeing here today is a man's steady progression from sanity to complete, unadulterated madness.

    All was good and well in my PC until the fateful day someone decided to unplug my house's modem for a mere 30 seconds. Now, this is usually, if anything, a FIX to people's internet problems, therefore, your guesses are as good as mine as to why it completely obliterated every shred of hope I have.

    I believe my adapter is called the "RangeMax(tm) NEXT Wireless Adapter WN311B".

    I have tried just about every fix I can think of, yet the problem persists. My computer is incapable of holding a steady connection with my home's wifi network. At some points in the day, it is impossible to even connect to the network. Other times, it just BARELY seems to connect, and fittingly, it can BARELY complete any basic task. For the most part, it says it's connected, yet shows no actual signs of being so (as in, it can't load ANYTHING). Beyond that, when it is connected and functional, it sporadically will disconnect completely from the network only to rejoin, say, ten seconds later. As I'm sure you all understand, this is incredibly frustrating.

    As I said, I have tried several things to get it all back in tip-top shape. I have started, of course, with a simple reboot. I have completely reset my router's settings as well as changing the radio channel it operates on. Nothing changes. From that point on, I knew that the problem was solely with my computer, and that the rest of the computers on the network were able to use the wifi connection perfectly normally. From there, I uninstalled my wireless adapter and deleted the drivers, then re-installed the hardware and drivers. Then I became both lost and enraged, like a feral ape who just escaped his exhibit at the zoo. I daintily removed all the wires connected to my PC and threw it overhead at the wall. But alas, still not fixed!

    In conclusion, I'm really losing it here, folks.
      My Computer


  2. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #2

    Hi Hawk,

    Can you provide the information thats requested in the link below? It will help while we troubleshoot your problem.

    Basic Requirements Before Posting your Networking Thread
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Gator said:
    Hi Hawk,

    Can you provide the information thats requested in the link below? It will help while we troubleshoot your problem.

    Basic Requirements Before Posting your Networking Thread
    Apologies for not providing this earlier, I was unaware of these requirements. Oops!

    1. Is this a wired or wireless connection issue?
    Wireless.

    2. Who is your Internet Service Provider (ISP)?
    Century Link.

    3. What type of Broadband connection are you using?
    DSL.

    4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo?
    ZyXel C1000Z

    5. What is the Name of the Anti-Virus, Security or Firewall Software installed from the problematic computer?
    Just Microsoft Security Essentials.

    6. I'm not completely sure what is being asked for from this number.
      My Computer


  4. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #4

    Note: If you would like a text file output. From the command prompt (black screen), Copy and Paste these ipconfig /all >c:\ipconfig.txt then press enter. You will find the output in your Local Disk ‘C’.
    To post the output in a Forum or Notepad, right click on the Command Prompt Window and choose Select All, then press Enter, open up Notepad or go to your Post from the Forum right click on it and choose Paste.
    Do the above and post that file here. Thanks for the information.
      My Computer


  5. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Not sure how to do spoiler here...

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : admin-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : E0-91-F5-6D-17-20
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : Home
    Description . . . . . . . . . . . : RangeMax(tm) NEXT Wireless Adapter WN311B
    Physical Address. . . . . . . . . : E0-91-F5-6D-17-20
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home.network
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : D8-50-E6-E3-D2-FF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Hamachi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-19-B1-26-39
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2620:9b::19b1:2639(Preferred)
    Link-local IPv6 Address . . . . . : fe80::6928:67ca:b3c5:c338%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 25.177.38.57(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Saturday, June 20, 2015 12:09:45 PM
    Lease Expires . . . . . . . . . . : Sunday, June 19, 2016 12:12:02 PM
    Default Gateway . . . . . . . . . : 2620:9b::1900:1
    25.0.0.1
    DHCP Server . . . . . . . . . . . : 25.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 393902564
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-52-42-48-E0-91-F5-6D-17-20
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled
      My Computer


  6. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #6

    Hey, possible to try that card in another PC?
    Did you try Safe Mode with Networking?
      My Computer


  7. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    GokAy said:
    Hey, possible to try that card in another PC?
    Did you try Safe Mode with Networking?
    Just tried safe mode, but no dice, unfortunately.
    I may be able to try the card in another PC, but it would be painfully inconvenient, i.e, driving over to a friend's place and using his computer, so I'm sure you understand I would like to exhaust all other options first, if possible.

    P.S. sorry for the delay between posts, as I have to wait for the connection to start up for a little while to get my post in.
      My Computer


  8. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #8

    Try:
    - Load defaults in BIOS (first screen or exit menu)
    - Clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
    - Scan with MiniToolBox Download
    - Run Tweaking.com - Windows Repair
    - Uninstall AV
      My Computer


  9. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    GokAy said:
    Try:
    - Load defaults in BIOS (first screen or exit menu)
    - Clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
    - Scan with MiniToolBox Download
    - Run Tweaking.com - Windows Repair
    - Uninstall AV
    I'm still working my way through the list, but so far I have restored defaults in my BIOS menu and uninstalled my AV. I also ran the MiniToolBox. Would you like me to post specific pieces of the txt file recieved from running MiniToolBox?
      My Computer


  10. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #10

    Sure, attach them
      My Computer


 

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