No internet access , win 7 Home Premium 32 bits , with drivers.

lprb99 · 05 Jul 2015

Hi guys , i need help , i recently installed windows 7 home premium on my PC , with this specs and i notice that when the cable is plugged there is no internet access , I've tried to reinstall drivers but that doesn't helped . I can't put internet on it . It is connected to network but it doesn't have internet access.
Please Help me with this problem.

thanks

GokAy · 05 Jul 2015

run in cmd:

Code:

ipconfig -all |clip

and paste here

lprb99 · 05 Jul 2015

Hi thanks for help , i typed what you said in cmd but nothing happened.

GokAy · 05 Jul 2015

That command copies the result to the clipboard and doesn't output to cmd window, run it then CTRL+V here at message box.

lprb99 · 06 Jul 2015

Code:

Windows IP Configuration

   Host name. . . . . . . . .: SOTAO
   Suffix primary DNS. . . . . . . :
   Node type. . . . . . . . . . . . : Hybrid
   IP route activated. . . . . . . . . : No
   WINS Proxy enabled. . . . . . . : No

Ethernet adapter Local Area Connection:

   DNS suffix specific link. :
   Description. . . . . . . . . . . . Realtek RTL8139 / 810x Family Fast Ethernet NIC
   Physical address. . . . . . . . . : 00-00-00-00-00-00
   DHCP enabled. . . . . . . . . . : No
   Autoconfiguration enabled. . . . : Yes
   IPv4 address. . . . . . . . . . . . . . : 192.168.1.105 (Preferred)
   Subnet mask. . . . . . . : 255.255.255.0
   Default gateway. . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . . . . . : Activated

Tunnel isatap adapter {6CCF76B3-EC75-4533-AD88-57E0104EFFE9}.:

   State of the support. . . . . . . . : Media disconnected
   DNS suffix specific link. :
   Description. . . . . . . . . . . . : Microsoft ISATAP Board
   Physical address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP enabled. . . . . . . . . . : No
   Autoconfiguration enabled. . . . : Yes

GokAy · 06 Jul 2015

Ok, lets see what it will do with a dynamic IP address. Go into connection properties:
Network and Sharing - click on the connection - properties - TCP/IPv4 properties
- check obtain an IP address automatically
- check obtain DNS address automatically

Restart PC, and re-run the same command and paste here like before. You can temporarily paste in a notepad too.

lprb99 · 06 Jul 2015

Code:

Windows IP Configuration

   Host name. . . . . . . . .: SOTAO
   Suffix primary DNS. . . . . . . :
   Node type. . . . . . . . . . . . : Hybrid
   IP route activated. . . . . . . . . : No
   WINS Proxy enabled. . . . . . . : No
   Search list of DNS suffixes: lan

Ethernet adapter Local Area Connection:

   DNS suffix specific link. : Lan
   Description. . . . . . . . . . . . Realtek RTL8139 / 810x Family Fast Ethernet NIC
   Physical address. . . . . . . . . : 00-00-00-00-00-00
   DHCP enabled. . . . . . . . . . : Yes
   Autoconfiguration enabled. . . . : Yes
   IPv4 address. . . . . . . . . . . . . . : 192.168.1.90 (Preferred)
   Subnet mask. . . . . . . : 255.255.255.0
   Obtained concession. . . . . . . . . : Monday, July 6, 2015 01:11:28
   Valid obtained concession to. . . : Monday, July 6, 2015 02:11:28
   Default gateway. . . . . . . : 192.168.1.254
   DHCP server. . . . . . . . . . : 192.168.1.254
   DNS servers. . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . . . . . : Activated

Tunnel isatap.lan adapter:

   State of the support. . . . . . . . : Media disconnected
   DNS suffix specific link. : Lan
   Description. . . . . . . . . . . . : Microsoft ISATAP Board
   Physical address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP enabled. . . . . . . . . . : No
   Autoconfiguration enabled. . . . : Yes

GokAy · 06 Jul 2015

I can't see any DNS entries in ipconfig.

Try run in cmd: ping 8.8.8.8
If you are getting replies you have a connection but a DNS issue.

Report back so we can go to next step.

lprb99 · 06 Jul 2015

Code:

Microsoft Windows [ Version 6.1.7601 ]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C: \ Users \SOTAO > ping 8.8.8.8

A ping to 8.8.8.8 with 32 bytes of data:
Response 192.168.1.90 : Destination Unreachable Host .
Response 192.168.1.90 : Destination Unreachable Host .
Response 192.168.1.90 : Destination Unreachable Host .
Response 192.168.1.90 : Destination Unreachable Host .

Ping statistics to 8.8.8.8 :
    Packets: Sent = 4, Received = 4 ,
             Lost = 0 ( loss 0% )

C: \ Users \SOTAO >

GokAy · 06 Jul 2015

Alright, try:
Ping localhost
Ping 192.168.1.90
Ping 192.168.1.254

Report back please