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Windows 7: My computer drops the internet connection...

23 Nov 2009   #11
scaney2

windows 7
 
 

Hi Sarah... i have excatly the same computer and im having excatly the same problems. Sorry, i cant help you yet as havent found the solution!

I have a PS3 and laptop which use the router, but never lose connection...

rebooting the computer makes the internet work again (the internet connection from the router is never lost).... The computer also freezing when shutting down and i have to hold down the off button.

Glad to see im not the only one, well... sort of... will be glad to find the solution!!


My System SpecsSystem Spec
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23 Nov 2009   #12
garp

windows 7
 
 
More than 1 NIC card connected?

Sarah
I had a similar problem because I had a NIC expansion card and the motherboard nic card both enabled. I disabled the built in card and that was my problem
Good Luck
My System SpecsSystem Spec
24 Nov 2009   #13
Sarah

Windows 7 Home Premium
 
 

Do you? Let me know if you find out anything.
Garp - How do you go about doing that?
My System SpecsSystem Spec
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24 Nov 2009   #14
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sarah View Post
Thank god I'm not the only one, I'm getting really fed up of it. Let me know if you find out anything.
Garp - How do you go about doing that?
Sarah Hi and welcome

You are not the only one. Win 7 differs from previous versions in that in homegroup it uses IPv6, instead of the older but more reliable IPv4.

IPv6 can cause random drops, slow downs, connectivity issues. When you set up win 7 it asked if you were in a home stting or work setting. If you chose home, then homegroup you have. You can change it foairly easily. Go to network and sharing, set up a new network connection using workgroup, then disable the home group and see if you have the same issues.

Disclaimer

You wont break anything but should always have a backup in case. Do you?

Hope this helps

Ken J+
My System SpecsSystem Spec
24 Nov 2009   #15
scaney2

windows 7
 
 

Ive either sorted it.... or just been lucky and had a few hours uninterupted surfing n downloading:

1. Google the 'Norton Removal Tool'.. Download it and run it (uninstalling Norton does not remove the whole program)

2. Totally disable Windows Firewall for Home, Work and Public Networks.

3. Use AVG as an Antivirus, but disable the Link Scanner...

4. Cross fingers.

5. Buy my a Beer.

Good Luck
My System SpecsSystem Spec
24 Nov 2009   #16
scaney2

windows 7
 
 

forget it... 2 mins after posting that, i got lobbed off.. again!
My System SpecsSystem Spec
24 Nov 2009   #17
belikexp

Windows 7 x64
 
 

Do you have quicktime installed? Quicktime installs Bonjour. I was having my net card disconnecting until I uninstalled Bonjour.
My System SpecsSystem Spec
25 Nov 2009   #18
garp

windows 7
 
 
How to disable an extra NIC

Quote   Quote: Originally Posted by Sarah View Post
Thank god I'm not the only one, I'm getting really fed up of it. Let me know if you find out anything.
Garp - How do you go about doing that?
Sarah
Start-----control panel----device manager------network adapters------at network adapters see if you have more than 1 enabled. If so disable all but the one you are connected to. You can do this and see if you can get online. If not re-enable that network adapter and disable the other one.
Hope this helps you
Garp
My System SpecsSystem Spec
25 Nov 2009   #19
Sarah

Windows 7 Home Premium
 
 

Zigzag - I don't have a backup because it won't let me do it, another problem with this computer/windows 7. I'll try to create another backup later again.

Thanks anyway Scaney!
belikexp - I've just tried what garp has told me to do, if that doesn't work I'll uninstall Bonjour and see.
Thanks so much everyone!
My System SpecsSystem Spec
26 Jan 2010   #20
Cosmic Explorer

Windows 7 Home Premium 64-bit
 
 
I have exactly the same PC and problem.

I have also done what garp suggested and will leave feedback when I know whether garp's suggestion works or not.

Thanks for creating this thread Sarah. You have saved me alot of time.
My System SpecsSystem Spec
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 My computer drops the internet connection...




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