Windows 7: My computer drops the internet connection...

Hi Sarah... i have excatly the same computer and im having excatly the same problems. Sorry, i cant help you yet as havent found the solution!

I have a PS3 and laptop which use the router, but never lose connection...

rebooting the computer makes the internet work again (the internet connection from the router is never lost).... The computer also freezing when shutting down and i have to hold down the off button.

Glad to see im not the only one, well... sort of... will be glad to find the solution!!

Sarah
I had a similar problem because I had a NIC expansion card and the motherboard nic card both enabled. I disabled the built in card and that was my problem
Good Luck

Do you? Let me know if you find out anything. :)
Garp - How do you go about doing that?

Sarah Hi and welcome

You are not the only one. Win 7 differs from previous versions in that in homegroup it uses IPv6, instead of the older but more reliable IPv4.

IPv6 can cause random drops, slow downs, connectivity issues. When you set up win 7 it asked if you were in a home stting or work setting. If you chose home, then homegroup you have. You can change it foairly easily. Go to network and sharing, set up a new network connection using workgroup, then disable the home group and see if you have the same issues.

Disclaimer

You wont break anything but should always have a backup in case. Do you?

Hope this helps

Ken J+

Ive either sorted it.... or just been lucky and had a few hours uninterupted surfing n downloading:

1. Google the 'Norton Removal Tool'.. Download it and run it (uninstalling Norton does not remove the whole program)

2. Totally disable Windows Firewall for Home, Work and Public Networks.

3. Use AVG as an Antivirus, but disable the Link Scanner...

4. Cross fingers.

5. Buy my a Beer.

Good Luck

forget it... 2 mins after posting that, i got lobbed off.. again!

Do you have quicktime installed? Quicktime installs Bonjour. I was having my net card disconnecting until I uninstalled Bonjour.

Sarah
Start-----control panel----device manager------network adapters------at network adapters see if you have more than 1 enabled. If so disable all but the one you are connected to. You can do this and see if you can get online. If not re-enable that network adapter and disable the other one.
Hope this helps you
Garp

Zigzag - I don't have a backup because it won't let me do it, another problem with this computer/windows 7. I'll try to create another backup later again.

Thanks anyway Scaney!
belikexp - I've just tried what garp has told me to do, if that doesn't work I'll uninstall Bonjour and see.
Thanks so much everyone!

I have also done what garp suggested and will leave feedback when I know whether garp's suggestion works or not.

Thanks for creating this thread Sarah. You have saved me alot of time.