Wireless yes, but no internet

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  1. Posts : 23
    Win 7 Home Premium 64bit
    Thread Starter
       #31

    Ok, I will give it a go -thx

    Do you think Norton is the problem?

    cu Peter
      My Computer


  2. Posts : 23
    Win 7 Home Premium 64bit
    Thread Starter
       #32

    No good - now I have the yellow triangle in the network status symbol...and the red cross between the wlan and Internet

    Guess the command line also didn't change anything:

    Microsoft Windows [Version 6.1.7600]
    .

    C:\>ipconfig /flushdns

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    C:\>nbtstat -R
    Failed to Purge the NBT Remote Cache Table.
    Failed to Purge the NBT Remote Cache Table.

    C:\>nbtstat -RR
    Failed Release and Refresh of Registered names
    Access is denied
    Failed Release and Refresh of Registered names
    Access is denied

    C:\>netsh int reset all
    The following command was not found: int reset all.

    C:\>netsh int ip reset
    Reseting Global, failed.
    The requested operation requires elevation (Run as administrator).
    Reseting Interface, failed.
    The requested operation requires elevation (Run as administrator).
    Reseting Unicast Address, failed.
    The requested operation requires elevation (Run as administrator).
    Reseting Route, failed.
    The requested operation requires elevation (Run as administrator).
    There's no user specified settings to be reset.


    C:\>netsh winsock reset
    The requested operation requires elevation (Run as administrator).

    I am the only user on this computer, so I should be the administrator, right?
      My Computer


  3. Posts : 5,747
    7600.20510 x86
       #33

    You didn't run from elevated command prompt. No, you're not admin status.

    Right click on cmd.exe shortcut and choose run as admin. Search the pc if you can't find it.
      My Computer


  4. Posts : 5,807
    Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
       #34

    hope68 said:
    No good - now I have the yellow triangle in the network status symbol...and the red cross between the wlan and Internet

    Guess the command line also didn't change anything:

    Microsoft Windows [Version 6.1.7600]
    .

    C:\>ipconfig /flushdns

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    C:\>nbtstat -R
    Failed to Purge the NBT Remote Cache Table.
    Failed to Purge the NBT Remote Cache Table.

    C:\>nbtstat -RR
    Failed Release and Refresh of Registered names
    Access is denied
    Failed Release and Refresh of Registered names
    Access is denied

    C:\>netsh int reset all
    The following command was not found: int reset all.

    C:\>netsh int ip reset
    Reseting Global, failed.
    The requested operation requires elevation (Run as administrator).
    Reseting Interface, failed.
    The requested operation requires elevation (Run as administrator).
    Reseting Unicast Address, failed.
    The requested operation requires elevation (Run as administrator).
    Reseting Route, failed.
    The requested operation requires elevation (Run as administrator).
    There's no user specified settings to be reset.


    C:\>netsh winsock reset
    The requested operation requires elevation (Run as administrator).

    I am the only user on this computer, so I should be the administrator, right?
    You still have to elevate the command prompt as an adminstrator

    Run as Administrator
      My Computer


  5. Posts : 23
    Win 7 Home Premium 64bit
    Thread Starter
       #35

    oops

    be right back
      My Computer


  6. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #36

    Have you tried a wired connection to see if that makes a difference?
      My Computer


  7. Posts : 23
    Win 7 Home Premium 64bit
    Thread Starter
       #37

    Only with the Ethernetcable - dont have a "normal" modem anymore - also no internet connection.

    Did the elevated command prompt - everyhting was successfull, except the netsh int reset all. Restarted the computer after the last line - but again no good. Now I dont have Internet access at all.

    Can the Router be the problem? Not compatible with Win7? But I checked already for updates, but couldn't find a new one on Thomson.

    cu Peter
      My Computer


  8. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       #38

    Honestly, connecting to the internet should not be this hard. So far i can only see the issue belonging to your ISP. If you have set to auto detect and get IPs then what is the issue?

    The only feature of w7 that are different to the others that i can think of that might give you issue with all things internet accesses is ipv6, something has to be more than just disabling ipv6. Your default firewalls if set to default settings should give you prompt or warning to allow or disallow accesses. Any addition firewall that comes with the machine or you installed, i would think u have already tried disabling.
      My Computer


  9. Posts : 5,747
    7600.20510 x86
       #39

    aem said:
    Honestly, connecting to the internet should not be this hard. So far i can only see the issue belonging to your ISP. If you have set to auto detect and get IPs then what is the issue?
    Only things possible, with good ip address and no internet access, are router blocking, malware, or dns issue.

    There are no other possibilities (besides ISP...I mean on user's end.)
      My Computer


  10. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       #40

    If it's a fresh install, you can disgard malware, router settings can be changed and i do not think he has done anything at that level to his router to hinder his connection. DNS issue is something that belongs to the ISP, after all DNS (and DHCP) is a service provided and configured by either the ISP or a third party company (thru auto detection). There i a chance that the modem could play a part, but the modem doesn't do much other than translation the service from the ISP, and he's getting IPs so how so?

    I still believe if he has set all settings to auto detect and default settings with his router than he should be able to connect.

    I'd say escalate this issue to your ISP.
      My Computer


 
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