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#31
Ok, I will give it a go -thx
Do you think Norton is the problem?
cu Peter
Ok, I will give it a go -thx
Do you think Norton is the problem?
cu Peter
No good - now I have the yellow triangle in the network status symbol...and the red cross between the wlan and Internet
Guess the command line also didn't change anything:
Microsoft Windows [Version 6.1.7600]
.
C:\>ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\>nbtstat -R
Failed to Purge the NBT Remote Cache Table.
Failed to Purge the NBT Remote Cache Table.
C:\>nbtstat -RR
Failed Release and Refresh of Registered names
Access is denied
Failed Release and Refresh of Registered names
Access is denied
C:\>netsh int reset all
The following command was not found: int reset all.
C:\>netsh int ip reset
Reseting Global, failed.
The requested operation requires elevation (Run as administrator).
Reseting Interface, failed.
The requested operation requires elevation (Run as administrator).
Reseting Unicast Address, failed.
The requested operation requires elevation (Run as administrator).
Reseting Route, failed.
The requested operation requires elevation (Run as administrator).
There's no user specified settings to be reset.
C:\>netsh winsock reset
The requested operation requires elevation (Run as administrator).
I am the only user on this computer, so I should be the administrator, right?
You didn't run from elevated command prompt. No, you're not admin status.
Right click on cmd.exe shortcut and choose run as admin. Search the pc if you can't find it.
Only with the Ethernetcable - dont have a "normal" modem anymore - also no internet connection.
Did the elevated command prompt - everyhting was successfull, except the netsh int reset all. Restarted the computer after the last line - but again no good. Now I dont have Internet access at all.
Can the Router be the problem? Not compatible with Win7? But I checked already for updates, but couldn't find a new one on Thomson.
cu Peter
Honestly, connecting to the internet should not be this hard. So far i can only see the issue belonging to your ISP. If you have set to auto detect and get IPs then what is the issue?
The only feature of w7 that are different to the others that i can think of that might give you issue with all things internet accesses is ipv6, something has to be more than just disabling ipv6. Your default firewalls if set to default settings should give you prompt or warning to allow or disallow accesses. Any addition firewall that comes with the machine or you installed, i would think u have already tried disabling.
If it's a fresh install, you can disgard malware, router settings can be changed and i do not think he has done anything at that level to his router to hinder his connection. DNS issue is something that belongs to the ISP, after all DNS (and DHCP) is a service provided and configured by either the ISP or a third party company (thru auto detection). There i a chance that the modem could play a part, but the modem doesn't do much other than translation the service from the ISP, and he's getting IPs so how so?
I still believe if he has set all settings to auto detect and default settings with his router than he should be able to connect.
I'd say escalate this issue to your ISP.