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#1
Win 7 PC uses RDP to login to a TS but then immediately logs out
Hello,
I have a user who is trying to connect to a new terminal server running Windows 2008 R2 via RDP but is having issues. The client side is using Win 7 Pro fully patched (minus this weeks patch Tuesday). The last terminal server that this user connected to was Win 2003 and needed to be shut down due to legacy status. We have multiple users that have had to switch to this new server and this is the one client that is experiencing this issue.
The user opens Remote Desktop and logs on to the terminal server and a compliance agreement displays. They hit OK and it starts to load the user's profile and prepare the user's desktop. The default blue remote desktop background shows but then the "logging off" message appears and logs the user off. I checked the TS server's event logs and there is no indication or error, just a successful login then an immediate successful logout on the Security log and no errors on the Application or System logs.
I am assuming there is some sort of setting I am missing on the client side since no other remote user on our network is having troubles. I have tried RDPing to the same TS server using the same user's creds with a different PC on the same network with no issue. Any chance someone can point me in the right direction of the setting causing this problem? I greatly appreciate any help. Thanks!