Windows 7 Pro 64 bit Network hardware not detected

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  1. Posts : 12
    Windows 7 professional 64 bit
       #1

    Windows 7 Pro 64 bit Network hardware not detected


    My computer had a crash and I tried to restore it and everything came back except for my internet connection. I get the error message that network hardware can't be found. It's as if I never had access to the internet and I did earlier that day. When I go in the device manager I get these messages and I don't know if any of them would affect my internet connection. Can someone help me with this. I am new to computers?

    1. Direct memory access controller - says “ No drivers are installed for this device
    2 .High Precision event timer - says “ No drivers are installed for this device
    3. Intel (R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 - says “ No drivers are installed
    for this device
    4. Numeric data processor - says “ No drivers are installed on this device
    5. Programmable interrupt controller - says “ No drivers are installed for this device
    6. System Speaker - - says “ No drivers are installed for this device
    7. System timer - says “ No drivers are installed for this device

    Montel thanks you!
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi ... Welcome to Seven Forums ... You need to Install the Chipset Driver ...

    As you have a HP Pro the Driver can be found at the HP Website ...

    Look under System Information for your Computer Model Number ...


    You can also Post your System Information in My System Specs ...

    The Link below will help you achieve this


    System Info - See Your System Specs
      My Computer


  3. Posts : 12
    Windows 7 professional 64 bit
    Thread Starter
       #3

    HP Pro 3130 MT- OS windows 7 Pro 64 bit


    Thanks for responding,

    I went to HP's site as you recommended and it didn't have anything specific to this # listed (Intel (R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30}. This is what it lists, can I use one of the 2 that they have listed? 1. Intel Chipset Support for Microsoft Windows 2. Intel Management Engine Interface Driver. Should either of these fix my problem and if not what else can I do? Keep in mind I am using another computer to communicate with you. I read somewhere that I should use a USB stick to download the drivers and then install them to the computer.

    Montel thanks you!
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4

    Install both Drivers listed under the Chipset ... And yes use a USB stick to transfer the Drivers ...

    Post back with any missing Drivers after you have done the Install ...
      My Computer


  5. Posts : 12
    Windows 7 professional 64 bit
    Thread Starter
       #5

    Still not working -- HP Pro 3130 MT- OS windows 7 Pro 64 bit


    Hi there,

    I did what you recommended, The computer said the install was successful yet I still get this message (Intel (R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 - says “ No drivers are installed
    for this device) when I go to Device manager under system devices and I still don't have access to the internet. I installed this and this and this
    1. Intel Management Engine Interface Driver
    2. Intel Chipset Support for Microsoft Windows
    3. Realtek Ethernet Driver (International)

    Thanks Montel
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    What is the Model Number of your Computer ? ...

    Did you Reboot after the Install ? ...
      My Computer


  7. Posts : 12
    Windows 7 professional 64 bit
    Thread Starter
       #7

    Still not working


    Model # HP Pro 3130 MT pc

    and yes I restarted the computer
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #8

    Run a System Scan and report back with the results ...


    SFC /SCANNOW Command - System File Checker
      My Computer


  9. Posts : 12
    Windows 7 professional 64 bit
    Thread Starter
       #9

    Hey Maxie,

    Where am I supposed to do that at. The other stuff I was reading is rather confussing. Do I go to start and put that in or where?

    Thanks Montel
      My Computer


  10. Posts : 12
    Windows 7 professional 64 bit
    Thread Starter
       #10

    Hi thanks for responding.
    However, I went to HP site and it shows several chipsets but nothing specific to this (Intel (R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30). Will it matter if I install what they have listed 1. Intel Management Engine Interface Driver and 2. Intel Chipset Support for Microsoft Windows?
    Thanks
      My Computer


 
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