Cannot connect via Ethernet to BTHub3 Wireless Router - but wifi works


  1. markgiza
    Posts : 1
    Windos 7 Home Premium 64bit
       New #1

    Cannot connect via Ethernet to BTHub3 Wireless Router - but wifi works


    Hi guys - setting up computers in my new home and have got the wifi working fine with my BT Home Hub router (works for laptops, mobile devices etc)
    Have been trying to connect via Ethernet for a laptop and home pc for a faster/more reliable connection but it doesn't seem to be working.

    When plugged in the Network and Sharing Centre simply displays the loading blue circle with 'identifying' but no network access. When clicking on the Local Area Connection Status both IPv4 and IPv6 connectivity state no network access, but I can't seem to find any hardware problems on the laptop. The same issue occurs for other laptops at home and I know my laptop works with Ethernet at work.

    Running ipconfig/all shows that DHCP is enabled (I checked this on the properties tab for the IPvs), autoconfiguration is enabled. I can add in a copy and paste of the whole ipconfig/all if that's helpful - 'media disconnected' shows for Tunnel adapters but I don't really understand what they are...

    If anyone could help at all I'd be really grateful !
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  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    Could be that the router is only set to wifi.
    go to your router setting page open it (192.168.0.1) check the settings there,
    password is probably admin if you havn't changed it, please do change it if you havn't.

    Or plan B reset the router

    Roy
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  4. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #3

    ipconfig /all may help
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