Troubleshooting always end with 'Couln't identify the problem'

Page 1 of 2 12 LastLast

  1. Posts : 20
    Windows 7 Home Premium x64
       #1

    Troubleshooting always end with 'Couln't identify the problem'


    Hi.
    In the last few days I was searching the internet, tring to find solution to my problem - but no avail.
    My problem is with the 'Windows Network Diagnostic' tool.
    Every time I launch it - it came back with "Troubleshooting couln't idetify the problem". To see the real results, I need to click on "view detailed information" link to the lower left.
    Even when I've no problem w/ the network ("no issues found" in the troubleshooting language) - I've got the "Troubleshooting couln't idetify the problem".
    From deep research on the internet, I've found only this: Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems
    but no answer given there.

    I'll be happy if some1 can "Identify the problem" over here...
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Cheetah64d said:
    Hi.
    In the last few days I was searching the internet, tring to find solution to my problem - but no avail.
    My problem is with the 'Windows Network Diagnostic' tool.
    Every time I launch it - it came back with "Troubleshooting couln't idetify the problem". To see the real results, I need to click on "view detailed information" link to the lower left.
    Even when I've no problem w/ the network ("no issues found" in the troubleshooting language) - I've got the "Troubleshooting couln't idetify the problem".
    From deep research on the internet, I've found only this: Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems
    but no answer given there.

    I'll be happy if some1 can "Identify the problem" over here...

    What problem are you troubleshooting that you need the guide for?
      My Computer


  3. Posts : 20
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Well, that's the thing.
    I don't have any specific problem right now, beside the one with the throubleshooter.
    But I don't want every time I'll have a problem, to be needed to click on 'view detailed information' instead of the troubleshooter will give it to me stright away.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Thanks.

    I have found the troubleshooter to be almost useless at the best of times. I usually google the problem.

    Sorry I cant help

    Good Luck
      My Computer


  5. Posts : 20
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Thank you.
    Actually, I'm not trusting the troubleshooter so much to solve the problem, but I just want it to identify it for me. Then google will kick in..

    TY anyway.
      My Computer


  6. Posts : 20
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Anyone can help on this?
      My Computer


  7. Posts : 6,285
    Windows 10 Pro X64
       #7

    Since there is no problem, the Trouble Shooter is telling you it can't find anything wrong. Why would you expect it to say anything else?
      My Computer


  8. Posts : 20
    Windows 7 Home Premium x64
    Thread Starter
       #8

    Well, that not accurate.
    When there's no problems, the troubleshooter usally give you "No issues found" message. Mine give me "Troubleshooter Couldn't identify the problem", always.
    Anyhow, just to prove this to you, the troubleshooter also give me this answer ("Troubleshooter Couldn't identify the problem") when there is a problem, such as Limited connection or so...
      My Computer


  9. Posts : 6,285
    Windows 10 Pro X64
       #9

    I just ran it and I also get "Troubleshooting couldn't identify the problem". This is via

    Control Panel, Troubleshooting, Network and Internet, Internet Connections then Troubleshoot my connection to the Internet.
      My Computer


  10. Posts : 1
    Windows 7 64bit
       #10

    I have run this troubleshooter a number of times when I have problems and I ALWAYS get this message...so I stopped using it. I go to google instead and find my solutions through my own search results. I would like to know if the Windows troubleshooter can actually work at all? Has anyone ever found it to find a solution to anything and fixed it?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:42.
Find Us