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2 computers on same network cannot ping each other-how to troubleshoot
Hi all. I have 2 computers (a laptop and desktop) that are both on the same network. They are both connected via LAN cables to my router. They can each ping the router, but cannot ping each other. I am wondering how to troubleshoot further.
Desktop: Win 7 64-bit. Returns "Request timed out" when trying to ping
Laptop: Win 7 32-bit. Returns "Destination host unreachable" when trying to ping the desktop.
Is there any way (perhaps enabling some logs in Windows, or in my router, or a 3rd party application) that can help me pinpoint exactly where each signal is failing?
Some More Info
- Both networks are set to type "Home."
- Neither are on a homegroup. I cannot get them to join the same homegroup when I try. I can create a homegroup on one machine, but the other does not see it, and only wants to create its own.
- I have reset my router and network adapaters many times, and rebooted all devices many times.
- Both have network discovery and file and printer sharing enabled.
- Both can ping the router without issue, and both can connect to the internet without issue.
Lastly, here are my ipconfig's on each machine:
Desktop
LaptopCode:Windows IP Configuration Host Name . . . . . . . . . . . . : duskwood Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : local Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : local Description . . . . . . . . . . . : D-Link DFE-520TX PCI Fast Ethernet Adapte r Physical Address. . . . . . . . . : 3C-1E-04-47-57-3C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::542a:67a7:593d:4dcf%17(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, August 17, 2015 11:57:18 PM Lease Expires . . . . . . . . . . : Tuesday, August 18, 2015 11:57:17 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 356261380 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-59-43-6D-C8-3A-35-CC-77-79 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.local: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : local Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
Any help would be appreciated.Code:Windows IP Configuration Host Name . . . . . . . . . . . . : dragonblight Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : local Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : local Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card Physical Address. . . . . . . . . : 78-E4-00-BF-A6-EA DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::e853:505:4b41:776%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, August 17, 2015 11:46:55 PM Lease Expires . . . . . . . . . . : Tuesday, August 18, 2015 11:46:55 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 259580928 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-95-F2-A0-00-26-B9-E7-72-16 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.{A0906067-5D45-4F52-A01C-7B760718FC89}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.local: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : local Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes