Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Internet Diagnostic Service not executing.

28 Oct 2015   #31

Windows 7 Ultimate x64

The problem never got sorted, I just had to move all my files to external HDDs and use them on a PC for work.

I use my laptop in 3 places normally - work, home and a public library. My home WiFi is only restricted on the usual sites due to my kids so that is the only restriction I have on it. As for the other two, I am presuming the public library WiFi has restrictions like that too, just as my work should.


Yes, sorry. I did add the localgroup commands but was given an error. It went along the lines of "group not found". I'll get the actual message later today.

Edit 2

Seeing as I have saved all my necessary files (documents, pictures, program installers, etc.) would doing this fix the problem maybe? I have been thinking about changing my Windows version of just getting a new installation disc for my Win7 and seeing if doing a wipe&install would fix my problem.

My System SpecsSystem Spec
29 Oct 2015   #32

Windows 7 Ultimate x64 SP1

If you have your files any kind of install will hopefully solve the issue.

What do you mean by "changing Windows version"? You can't install, say, Pro with a Home Premium key. You can upgrade for free to Windows 10 if you wish but it is still too soon if you rely on your laptop. Also make sure you image backup your Windows with Macrium free. Imaging with free Macrium
My System SpecsSystem Spec

 Internet Diagnostic Service not executing.

Thread Tools

Similar help and support threads
Thread Forum
Diagnostic tracking service
This service got installed on my machine by one of the Windows updates. Now, anything with the word "tracking" does not look attractive to me, so I have it disabled and nothing wrong is happening. Could anyone tell me if there is anything useful - for me - that this service does and that I'm...
General Discussion
Cannot connect to the Internet. Diagnostic Policy Service not start.
First time posting. Running an Asus Notebook U50F Series with Windows 7 Home Premium, 64 bit, 2 Gig processor w/ 4 GB RAM. I lost the ability to connect to my wireless router or to connect via an Ethernet cable connected to the router. Other devices can connect wirelessly and hard wired so...
Network & Sharing
Online Diagnostic Service
I've a mess on my hands. My Win7 Dell Laptop HDD failed. I purchased a Samsung all in one, but couldn't get the hang of Win8. So, I purchased a new Dell Lap with Win 7. All was well until this week when I got the bright idea I could myself recover data from the crashed Dell. So now I have...
General Discussion
Unable to connect to Internet-diagnostic policy service off
Background: several weeks ago laptop stopped connecting with internet. Troubleshooter said that the Diagnostic Policy Service was off. Went to admin>services> diagnostic Policy service, no joy, already set in automatic. (Error 5) At the time the laptop stopped connecting the free microsoft...
Network & Sharing
Unable to connect to internet; diagnostic policy service not running?
Hey everyone, if anyone could provide any information on this issue, i'd greatly appreciate it. My mom's laptop is detecting that our wireless internet connection is active, but it won't actually connect to the internet. When we troubleshoot the issue, it says that our diagnostic policy service...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:04.
Twitter Facebook Google+