Internet Diagnostic Service not executing.

Page 3 of 4 FirstFirst 1234 LastLast

  1. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #21

    Changing it, the ipconfig /all showed that instead of "169.254.4.105" the automatically configured IP address is "169.254.87.71" but it didnt resolve the problwm of connecting to WiFi's nor that of the Internet Diagnostic Service not running.
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #22

    Sorry that I was not clear. I meant for you to change the IP to one that would normally be assigned from the wireless access point that you are connecting to. I really doubt that the wireless access point is assigning IP addresses in the 169 range.

    If you have another device (perhaps a cell phone) that does work when connected to the same wireless access point, then see what IP address that device gets from the wireless access point and manually assign an IP address near that IP.

    For example, if the phone gets 192.168.0.4
    then manually assign the laptop 192.168.0.5
      My Computer


  3. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #23

    Phone address: 10.65.105.175
    Computer only allowed me to enter "10.65.105.17" in Network Address. Still won't connect and the Diagnostic service still remains inactive.
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #24

    You will probably need to set the other fields* to be like a device that does work.

    *subnet mask
    default gateway
    dns

    These manual settings are just for testing the network adapter. Maybe GokAy or others know how to fix the main issue that you are not getting these IP addresses automatically configured.
      My Computer


  5. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #25

    That's a very odd IP for a home network. Is this work or campus?

    Anyway, see if these services are as listed - especially DHCP client:
    - DHCP Client - Automatic and started
    - DNS Client - Automatic
    - Network Connections - Manual
    - Network Location Awareness - Automatic
    - Remote Procedure Call (RPC) - Automatic
    - Network List Service - Automatic
    - Network Store Interface Service - Automatic
      My Computer


  6. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #26

    Medical campus wifi. It's an open network with the requirement to login via an "I accept" button for a t&c policy that opens up. Web address 1.1.1.

    Will check the services asap.
      My Computer


  7. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #27

    All services except the DHCP Client are as listed. The aforementioned gives an "Error 5: Access Denied" pop-up window.
      My Computer


  8. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #28

    Alright, try running the following in cmd:
    Code:
    net localgroup Administrators /add networkservice 
    net localgroup Administrators /add localservice
    restart PC and try starting the service if not started already.
      My Computer


  9. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #29

    Sorry for my absence!

    The same error has popped up.

    For additional information, when I attempted to run the service again I got these error details:

    Packet ID NetworkDiagnostics
    Access Route C:\Windows\diagnostics\system\networking
    Error Code 0x800705B4
    Origin Adding results (not sure of translation - Agregación de resultados)
    User Rober (Admin account)
    Context Elevated


    EDIT
    Upon looking at the folder where the Access Route specified, I found these contents:
    • es-Es (folder - containing 2 files. "DiagPackage.dll.mui" and "Localization Data". First is a MUI file, second a PSD1 file.
    • DiagPackage - File. Type: Problem Solving Packet.
    • DiagPackage.dll - File. File type .dll


    The following, also found within aforementioned folder, are PS1 Files.
    • HTInteractiveRes
    • InteractiveRes
    • NetworkDiagnosticsResolve
    • NetworkDiagnosticsTroubleshoot
    • NetworkDiagnosticsVerify
    • StartDPSService
    • UtilityFirewall
    • UtilityFunctions
    • UtilitySetConstants
    Last edited by T7388; 26 Oct 2015 at 23:54.
      My Computer


  10. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #30

    The same error has popped up
    Was it alright for a while? Did you try adding the services accounts to administrators group yet?

    The error (0x800705B4) is mostly mentioned with Windows Defender. But I have seen one of a W32TM service issue when a certain port is blocked and it is possible that some ports are closed in your network. Is it possible to test your PC in an unrestricted place?
      My Computer


 
Page 3 of 4 FirstFirst 1234 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:37.
Find Us