Hi everybody.
I would be more then happy if somebody could help me.
I have a company with 8 PC on local network. But often we canīt see one of them which is called "server" and sometimes another one. We use one AV (bitdeffender), and Code two publick folder for sharing emails via outlook. The base settings, like visibility or firewall we have set fine.
So please does anyone know where the problem is?
Hi etkefan,
If the problem is that you can't see the CodeTwo Public Folders server or client Add-ins (within the program), first of all try installing the latest version of the program (provided you own a version 5.x license: CodeTwo Public Folders - Download) on top of all instances of CodeTwo Public Folders in your network.
If this does not help, try applying this troubleshooting guide: Frequently Asked Questions - Resolving communication problems between Outlook Add-ins and the Syncing Master | CodeTwo Public Folders User's manual
Should the problem persist, contact CodeTwo Support: Contact us
Important: keep in mind that you must have a valid support contract to receive assistance
Best regards,
Adam
Last edited by Adam Mrowinski; 26 Nov 2015 at 05:22. Reason: 1 more troubleshooting step
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