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Windows 7: Please help with Internet issue I can't sort out

11 Jan 2016   #1

Windows 7 ultimate 64bit
Please help with Internet issue I can't sort out

Hey guys, I'm battling with a crappy internet connection issue and I just cannot get to the cause.
I run 2 hubs at home, one is fully connected and the other serves as a wifi access point, my main machine is connected to this secondary hub. The system has been fine for years but a few weeks back I had all manner of problems after the other half did a factory default restart in the second hub.
Ever since setting the system up again my desktop pc randomly drops the Internet contection, only for a few seconds at a time but it can be frustrating as all h**l when chrome can't even load a page no matter how many times I refresh.
So for I have tried the following..
Changed the main Ethernet cable connecting the two hubs
Replaced the Ethernet cable from secondary hub to the pc
Reset all the hubs to factory
Switched out both hubs to new ones
Installed a new network card in the desktop pc
Tried using system restore (although this fails to complete with and unexpected error)

The wifi side of things works 100% with no issues at all
The hubs currently in use are a by home hub 4.0 as the main and a by home hub 2.0 as the secondary
Both are brand new spares I've had that were never used. All the cables are new and yet this problem persists.... I'm getting rather cheesed off with it to say the least.
Also need to add I've connected the laptop to the same Ethernet cable and it's working just fine so I'm pretty sure the problem is with my rig.


Thanks in advance

My System SpecsSystem Spec
11 Jan 2016   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Jeff,
Sounds silly i know but
Are you picking up the Wifi from the secondary hub, dont forget that the SSID's will be nearly Identical BTFONXXXX, and remember the security code as well.

My System SpecsSystem Spec
12 Jan 2016   #3

Windows 7 ultimate 64bit

No no the wifi isn't an issue here it works just fine but my desktop of has no wifi card, it's cable only. This problem is totally random, I can't recreate a drop or force it to happen at all, sometimes it stays working fine for hours and other times I can even do a Google search.
My System SpecsSystem Spec


 Please help with Internet issue I can't sort out

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