WiFi works, ethernet doesn't


  1. Posts : 15
    Windows 7 Ultimate x64
       #1

    WiFi works, ethernet doesn't


    I just moved and have been trying to get my PC connected to the internet at my new place. I have a Dlink AC750 dual band wireless router, and my computer has no problem connecting to it wirelessly. However I cannot figure out how to connect directly by ethernet. I have a cable running from the router to the back of the PC, but the icon in my tray just says 'No connections are available'. I have also tried connecting directly to the PC bypassing the router. Everyone I have spoken to, including tech support, has told me that you "plug it in and it just works". Am I missing some step in getting my PC to recognize the ethernet cable?
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello mate have you tried updating the LAN driver for that machine and even simpler a new cable??
      My Computer


  3. Posts : 379
    Windows 7 Ultimate x64 SP1 OEM
       #3

    Hello, Computer right click Properties-Device manager-is the tree expanded at network adapters.
    Perhaps you need to uninstall and re-install a LAN driver.
    Windows Explorer-right click Network-properties-Change adapter settings.
    Make sure your LAN cable is plugged in.
    Find the Wi-Fi adapter that is supplying your connection and right click-Disable.
    Re-boot and you should connect via LAN.
    You can reverse this process back to Wi-Fi if needed.

    Let us know how you go.

    Wayne
      My Computer


  4. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #4

    ICIT2LOL said:
    Hello mate have you tried updating the LAN driver for that machine and even simpler a new cable??
    MeOnMine said:
    Hello, Computer right click Properties-Device manager-is the tree expanded at network adapters.
    Perhaps you need to uninstall and re-install a LAN driver.
    Windows Explorer-right click Network-properties-Change adapter settings.
    Make sure your LAN cable is plugged in.
    Find the Wi-Fi adapter that is supplying your connection and right click-Disable.
    Re-boot and you should connect via LAN.
    You can reverse this process back to Wi-Fi if needed.

    Let us know how you go.

    Wayne
    This is embarrassing, I was sure I had a LAN driver installed but I actually didn't. Problem is resolved.
      My Computer


  5. Posts : 379
    Windows 7 Ultimate x64 SP1 OEM
       #5

    The bright side is.......all is fixed.
    See you next time.

    Wayne
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    Yes mate an often encountered problem and not really obvious when the thing has been working previously. So whenever I have issues like that I always head for the updates for drivers.
      My Computer


 

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