New
#1
WiFi works, ethernet doesn't
I just moved and have been trying to get my PC connected to the internet at my new place. I have a Dlink AC750 dual band wireless router, and my computer has no problem connecting to it wirelessly. However I cannot figure out how to connect directly by ethernet. I have a cable running from the router to the back of the PC, but the icon in my tray just says 'No connections are available'. I have also tried connecting directly to the PC bypassing the router. Everyone I have spoken to, including tech support, has told me that you "plug it in and it just works". Am I missing some step in getting my PC to recognize the ethernet cable?