Hi all,
I have a HP G62 running windows 7 and I'm unable to connect to a network. Windows troubleshooting is unable to detect the problem and I've uninstalled and reinstalled the network adapter drivers as well as bought and installed a new network card. Can anyone suggest what else I might try to get this resolved?
Thanks,
Drew
And to add I have a sperate desktop and phone connected to the same network
Anyone?
what colour is the light white/amber 5th key in top right??
Roy
The light is orange
Hi Drew,
That Amber also confirms that internal HP checks cant find it either.
If you goto Device Manager are there any problem Device(s), or showing a small down arrow or ! mark
Roy
Thanks for the reply, I've opened up device manager and everything looks good no caution or exclamation signs. Any other thoughts?
Thanks again,
Drew
Hi Jeckel,
please run this command
IPCONFIG /ALL
copy/paste the results.
Roy
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Rach&Drew>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Rach-Drew-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8191SE 802.11b/g/n WiFi Adapte
r
Physical Address. . . . . . . . . : 70-F1-A1-C7-3C-1A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : C8-0A-A9-A9-81-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{1C98C7F3-4CEE-4B55-93EF-5A379CB8BEC2}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{60639338-E7D3-482E-9107-A8CA59FDC88F}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Rach&Drew>ipconfig/all
Hi Jeckel,
what does your adapter show in
Network connection >> change adapter settings.>> your wifi adapter >>view status >>
(mine attached)
If so can you post yours
Roy
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