fiber optic internet say 65mbps but actually only gets 0.1-3 mbps

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  1. Posts : 52
    windows 7 professional 64 bit
       #1

    fiber optic internet say 65mbps but actually only gets 0.1-3 mbps


    Windows 7 pro 64 bit
    Custom build PC, 4 years old
    Using netgear Wi-Fi USB micro n300
    Which has worked fine on this PC until a week ago
    And still works fine on other PCs
    PC used to get 20 mbps down, all other wireless and wired devices get this still
    For some reason I now get 0.1 to 3 mbps maximum
    Varies using different USB ports
    This room doesn't have an Ethernet port, only have a wireless option
    Provider is bt, homehub 5. Everything was fine until a week ago.
    Now I'm on dial up 90s speeds.
    What can be wrong and how can I fix?
      My Computer


  2. Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       #2

    There could be something interfering with the WIFI signal.
    Have you tried using a different channel on the router?
      My Computer


  3. Posts : 52
    windows 7 professional 64 bit
    Thread Starter
       #3

    I did yes, didn't help
      My Computer


  4. Posts : 52
    windows 7 professional 64 bit
    Thread Starter
       #4

    Every other PC and device still gets 20 mbps
      My Computer


  5. Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       #5

    Do your other devices get the same good speeds when on the same room with your PC?
      My Computer


  6. Posts : 3,788
    win 8 32 bit
       #6

    Download www.crewetown.co.uk/wireless.exe right click choose run as admin then post results
      My Computer


  7. Posts : 52
    windows 7 professional 64 bit
    Thread Starter
       #7

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : PCSBSah530
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : home

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 4C-60-DE-EC-7D-65
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : N300 Micro USB WiFi Adapter - N300MA
    Physical Address. . . . . . . . . : 4C-60-DE-EC-7D-65
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b5b8:6dce:f948:43af%20(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.72(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 13 August 2016 13:54:45
    Lease Expires . . . . . . . . . . : 14 August 2016 14:42:23
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 457990366
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-F2-87-A3-C8-60-00-68-39-90
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : kent.ac.uk
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : C8-60-00-68-39-90
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.home:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Interface name : Wireless Network Connection
    There are 4 networks currently visible.

    SSID 1 : BTHub5-292S
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : 00:1b:29:48:36:0e
    Signal : 68%
    Radio type : 802.11n
    Channel : 6
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54

    SSID 2 : Bose ST 20 (52ABB2)
    Network type : Infrastructure
    Authentication : Open
    Encryption : None
    BSSID 1 : a4:d5:78:1b:cd:03
    Signal : 70%
    Radio type : 802.11g
    Channel : 1
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54

    SSID 3 : BTWifi-X
    Network type : Infrastructure
    Authentication : WPA2-Enterprise
    Encryption : CCMP
    BSSID 1 : c2:1b:29:48:36:0e
    Signal : 64%
    Radio type : 802.11n
    Channel : 6
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54

    SSID 4 : BTWifi-with-FON
    Network type : Infrastructure
    Authentication : Open
    Encryption : None
    BSSID 1 : a2:1b:29:48:36:0e
    Signal : 70%
    Radio type : 802.11n
    Channel : 6
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54


    Profiles on interface Wireless Network Connection:

    Group policy profiles (read only)
    ---------------------------------
    <None>

    User profiles
    -------------
    All User Profile : BTHub5-292S


    Pinging 194.119.131.66 with 32 bytes of data:
    Reply from 194.119.131.66: bytes=32 time=908ms TTL=53
    Reply from 194.119.131.66: bytes=32 time=12ms TTL=53
    Reply from 194.119.131.66: bytes=32 time=11ms TTL=53
    Reply from 194.119.131.66: bytes=32 time=237ms TTL=53

    Ping statistics for 194.119.131.66:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 908ms, Average = 292ms

    Pinging plus.net [212.159.9.2] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 212.159.9.2:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    Tracing route to cns1.uk.vianw.net [194.119.131.66]
    over a maximum of 30 hops:

    1 490 ms 148 ms 9 ms BThomehub.home [192.168.1.254]
    2 196 ms 223 ms 302 ms
      My Computer


  8. Posts : 52
    windows 7 professional 64 bit
    Thread Starter
       #8

    other devices get 20 mbps in this room yes
      My Computer


  9. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #9

    Hi Alex,
    whats showing on the device driver >> Advanced properties, mine on screenshot

    Roy
    Attached Thumbnails Attached Thumbnails fiber optic internet say 65mbps but actually only gets 0.1-3 mbps-wifi5100.png  
      My Computer


  10. Posts : 52
    windows 7 professional 64 bit
    Thread Starter
       #10

    i have attached in the the pictures for this thread
    Attached Thumbnails Attached Thumbnails fiber optic internet say 65mbps but actually only gets 0.1-3 mbps-n300-prntscrn.png  
      My Computer


 
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