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Wireless is conected, but no network access
Hi all,
This is my first post, and I am not the most technical person in the world so please bear with me! I have searched this forum for the problem I am having, but I cant seem to see the exact issue.
Two weeks ago I bought a DELL Inspiron 1545 - T4500, and I had no problems with it. It connected to my Wireless Internet, and my parents' one without a hitch. However, at the weekend, one minute it was connected to the wireless, and the next minute it lost the signal. I tried to re-connect it, but no luck. It sees the network, says that it is connected to it with full strength, however in the 'Currently connected to:' section at the top of the pop-up, it says 'Unidentified Network, No Internet Access'. And when I try to go onto the internet, it says 'Server not found'.
I have tried the diagnostic test, and it gives the error that 'The Default Gateway is not available'. I have tried turning off the modem and router, and unplugging everything, but it still isnt working. Interestingly, my old laptop (XP, about 4yrs old) IS working. Also, I have tried to link to my parents wireless and a friend's and neither are working on the new PC.
Here are some of the specs of the new laptop that isnt working, if you need anymore info, let me know. Please can someone help?
Thanks
Sarah
DELL Inspiron 1545 - T4500
OS: Genuine Windows 7 Home Premium (64bit)
Wireless: European Dell Wireless 1397 (802.11 b/g) WLAN Mini Card
Driver: Broadcom 5.30.21.0, dated 7/7/2009