Safe Mode makes internet speed 50Mb/s faster

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  1. Posts : 10
    Windows 7 Ultimate x64
       #1

    Safe Mode makes internet speed 50Mb/s faster


    Hi,
    I've been trying different hardware solutions to my internet speed being 50% of what I pay for with, to no avail. I've now switched to software troubleshooting, and found that safemode actually fixed the issue. Now, my question is... Is there a quick and easy way to find the culprit to my slow speed?
    (I ask because I have small children and hardly any time on my hands)
    Thank you!
    Cawa
      My Computer


  2. Posts : 3,690
    win 8 32 bit
       #2

    Welcome to the forum it can be a startup program or service or malware as a lot of these dont start in safe mode. You can use msconfig to disable all startup software see if that improve it then you can in normal mode open a cmd prompt and type
    net start >norm.txt
    then start in safe mode and type
    net start >safe.txt
    compare both and see what runs in norm.txt that doesnt run in safe.txt

    Run these see if it picks and malware or tells us the problem



    Please download MINITOOLBOX and run it.
    Downloading MiniToolBox

    Checkmark following boxes:



    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)



    Click Go and post the result.

    Please download Adware cleaner from the link below.
    ToolsLib - Downloads - AdwCleaner
    Save it to your desktop.
    Right click run as admin.
    Hit the scan button.
    Allow completion.
    Make sure all items are ticked.
    Hit the clean button.
    Even if no items are displayed to be ticked hit the clean button anyway.
    The machine will reboot this is normal.
    Post the log in your next reply.
      My Computer


  3. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Wow, thanks. I'll try it tonight and let you know!
      My Computer


  4. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #4

    mini tool box result part 1
    Last edited by cawa; 17 Aug 2016 at 23:11.
      My Computer


  5. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Mini Tool Box Result part 2
    Last edited by cawa; 17 Aug 2016 at 23:10.
      My Computer


  6. Posts : 3,690
    win 8 32 bit
       #6

    A lot of things are failing but why are you trying to dial up to a VPN which won't help?
      My Computer


  7. Posts : 226
    Win7 Home Premium x64
       #7

    try opening a run command, (Windows key plus R) and type ncpa.cpl hit OK.

    Right click on your local area connection, select properties. Look for anything AVG in that list, uncheck it. Click OK

    Do the same with your wireless connection (if you use one).

    Restart the computer (normal mode).

    See if that helps.
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Hi,
    Yahoo got bought out by Verizon
    I'd get rid of all yahoo junkware you've installed I'm sure none of it works properly anymore if it ever did :)
      My Computer


  9. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #9

    samuria said:
    A lot of things are failing but why are you trying to dial up to a VPN which won't help?
    I'm not.
      My Computer


  10. Posts : 226
    Win7 Home Premium x64
       #10

    cawa said:
    samuria said:
    A lot of things are failing but why are you trying to dial up to a VPN which won't help?
    I'm not.
    In the run command once again, type inetcpl.cpl and hit OK.

    The internet properties window comes up. Click on the connections tab.

    Anything that is in the Dial Up and Virtual Private Network Settings box left click once to select, hen click remove. Give approval. I don't think that alone is your problem, but as samuria noted, it certainly doesn't help. I'd bet dollars to donuts that AVG is the problem, disable it in both the ethernet (local area connection) and wireless, and I'd bet you'll see much improved speeds.
      My Computer


 
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