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Windows 7: wifi profile is missing everytime, when i switch from another network

21 Aug 2016   #1

windows 7 professional 64 bit
wifi profile is missing everytime, when i switch from another network

Dear Forum,
I am working in an organization and i am IT support engineer. comimg to issue...we do have multiple SSIDs in our organization and this is happening to some of the users who are using HR(for example) SSID. wifi profile is missing everytime, when user switch from home wifi or another network. this is happening only for one SSID(HR) among 6 SSIDs. where, it(HR) uses the EAP-FAST module. And user can access internet only through this particular SSID(HR) and remaing SSIDs are used by other important users. when user comes to us with this issue, we are adding it manually in Network sharing and Center>Manage wireless>Add . when user connects this SSID(HR), it takes windows login ID and password as credentials. there is no issue with other SSIDs.


My System SpecsSystem Spec

 wifi profile is missing everytime, when i switch from another network

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