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#1
Can i get modem make/model info remotely ?
Is there any utility/program/command to get the modem info - make and model ?
I'm helping someone remotly via Teamviewer.
She has TWC (Time Warner Cable) ISP.
PROBLEM: When she boots her PC, she usually has no internet access, unless she reboots the modem.
It is a purchased modem, not a TWC "leased" modem.
I don't know who purchased/installed the modem, but it is probably old, and i'm guessing that may be the problem.
I'm guessing she needs a new modem, but i don't know how to be sure
She has a router, and connects from her laptop wirelessly.
tyia !