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Windows 7: Packet loss, ISP is useless

10 Nov 2016   #1

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
Packet loss, ISP is useless

Just had a call with my ISP support person who didn't understand the difference between me tracert'ing/showing packet loss and what the speed of the connection is.

1. Wireless connection
2. Australia - Telstra
3. ADSL2+ (best I can get)
4. TP LINK TD-W8968
5. MSE
6. Ipconfig/all: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. -

I want to know if I should buy a new router with DDWRT support. This is a router I bought second hand and I keep getting packet loss every 20 seconds or so. What are some cheap options for a decent DD WRT router that is only going to be utilized on a ADSL2+ connection? Or are there any other diagnostics I should do beforehand?


My System SpecsSystem Spec
13 Nov 2016   #2

Ultimate x64

packet loss is 99% of the time caused by the quality of the copper phone lines. Changing router wont help. You would probably have better results if they changed you to ADLS1 profile. Unfortunately there is little you can do from your side, even changing ISP would not help.
My System SpecsSystem Spec
13 Nov 2016   #3

win 8 32 bit

run this post the results you MUST right click and choose RUN AS admin
My System SpecsSystem Spec


 Packet loss, ISP is useless

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