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#1
Internet Connection Being Continuously Spiked (Wireless or Wired)
Hello & thank you in advance for any help you can provide. Since Oct. 4th, I have had a internet connectivity issue. I noticed it while gaming as my connectivity was dropping during game saves. When I attempted to browse to other sites, my browser would time out (Firefox, IE, Chrome, didn't matter) & in the case of Firefox, even if I exited out of the browser, I would get an app crash box that also initially prevented my computer from shutting down (it would hang after exiting from the desktop). Prior to Oct. 4th, the only issue I would have periodically was a network adapter issue which Windows Troubleshooter would solve by resetting or worst case restarting the computer. I attributed this (rightly or wrongly) to the 7 to 8 year old wireless router I using. Please note that this issue doesn't affect my girlfriends 6 to 7 year old dell laptop nor does it affect our smartphones. The details on my system are as follows:
Operating System- Windows 7 Home Premium 64-bit SP1
Computer type: Dell XPS 8700 Desktop PC
CPU- Intel Core i5 4440 @ 3.10GHz Haswell 22nm Technology
RAM- 12.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard- Dell Inc. 0KWVT8 (CPU 1)
Graphics- DELL P2314H (1920x1080@60Hz)
DELL P2314H (1920x1080@60Hz)
1023MB NVIDIA GeForce GT 635 (NVIDIA)
Storage- 931GB ATA ST1000DM003-1CH1 SCSI Disk Device (SATA)
465GB Western Digital WD 5000AAV External USB Device (USB (SATA))
931GB Western Digital WD My Passport 0820 USB Device (USB (SATA))
Optical Drives- HL-DT-ST DVD+-RW GHB0N SCSI CdRom Device
Audio- Realtek High Definition Audio
Wireless Adapter- Dell Wireless 1703 802.11b/g/n (2.4 GHz)
Wired Adpater- Realtek PCIe GBE Family Controller
Dell 460W power supply Model HU460AM-00
Here is a pic of the results of a power supply calculator with my setup:
Shared album - tman trask - Google Photos
Old Router- 2Wire 3800 HGV-B Residential gateway router
Current New Router- 2Wire 3801 HGV Residential gateway router (as of 10/11)
Internet Provider- AT&T Uverse 18mps down/3mps down
Connected devices in the home network: Dell Inspirion 1545 Laptop, Roku 2, Apple TV
For the last few weeks I have tried numerous things but with no resolution. I had been using a wireless connection but I did eventually run a 25 ft. ethernet cable from my PC directly into my old 2Wire router but with no benefit. I installed a new 2Wire router last month & again, no resolution to the problem. I should also mention that my connection in Safe Mode is unaffected which is why I'm able to post this. Before going through what steps I have taken to resolve this problem, below is a pic of the Network Utilization graph in Task Manager showing the spiking I'm talking about. This happens within 3 to 5 minutes after startup. Also note, this graph reflects what is happening after I have turned off all start up items & loaded minimal drivers.
http://img.auctiva.com/imgdata/8/3/6/6/1/0/webimg/91981...
Update: I noticed that the spiking in task manager is due to bytes received. So I turned on the Bytes received column in Networking. According to task manager, the spikes equate to approximately 18.5 trillion MB. The number is always the same 18,446,744,073,709 MB...
I have tried the following things over the last month including things suggested to other people in forums with somewhat similar issues including- resetting the TCIP/IP Stack, resetting Winsock, deleting wireless network adapters, disabling wireless adapters (once connected via a wired connection), deleting/reinstalling video adapter, switching from wireless to wired connection, changing to an updated router, running virus/malware scans with Malwarebyes/Spybot (including rootkit scan)/Norman (not Norton)/Microsoft Safety Scanner all with no issues being detected, a CCleaner pass, loading windows with no Startup items (Microsoft only drivers), ran a diagnostic in BIOS (everything passed), etc. I have also downloaded & run process explorer but have not been able to find something that stands out. All of the fans (including the PSU fan) were checked recently & work well. They are also quiet & debris free. The interior was cleaned in early September including all the fans.
I use Speccy to monitor temperature on my system. Below are clips showing various temps just after booting up & after 15 minutes or so of playing a video game.
Shared album - tman trask - Google Photos
Shared album - tman trask - Google Photos
Finally, at a friend's suggestion, I bought a USB 2.0 to Ethernet adapter to bypass my on board network adapters. It did not make a difference or resolve the issue.
Finally, below is the ipconfig/all file output:
Windows IP Configuration
Host Name . . . . . . . . . . . . : Colin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : F8-B1-56-B3-7E-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:304:cfa2:49f0:9586:fb0e:5365:3b8b(Preferred)
Temporary IPv6 Address. . . . . . : 2602:304:cfa2:49f0:9461:5a6c:60ee:ce95(Preferred)
Link-local IPv6 Address . . . . . : fe80::9586:fb0e:5365:3b8b%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.110(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, November 15, 2016 10:25:24 AM
Lease Expires . . . . . . . . . . : Wednesday, November 16, 2016 10:25:24 AM
Default Gateway . . . . . . . . . : fe80::bae6:25ff:fe2c:1239%11
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-32-AB-FF-E3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.attlocal.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{32ABFFE3-AB93-4CF8-96CF-35CE6E7E1EA7}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{61FEDFE0-E970-4004-95D6-C0829E6CD9E1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes