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Windows 7: wifi not working when computer wakes up from sleep

08 Dec 2016   #11
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok well I knew here had to be something amiss within the machine but not sure if it was hardware or software.

Now the Base System is to put it simply one of the many devices within the machine that make the system run properly.
Now this is one reference to this issue Base System Device Error in Device Manager and it is advising that you update he chipset for your laptop and it can be found here Support for Vostro A860 | Dell Australia lets try this first.

Now that we are clear on putting the computer to sleep I have to say that I only use sleep when I have my machines on I never leave them running overnight for example a) I think that that practice is a fire hazard for one and b) a waste of power, having said that I do have a lot of machines

Now if you are looking to make your machines run that little bit faster and more efficiently then follow this tutorial Optimize Windows 7 it is my bible when setting machines up and one area is point #16 Menu Show Delay Time

Admittedly if you follow the tutorial to the Nth degree you may lose some of the "bling" for example transparency which I find really unnecessary.

Edit I have referenced the Australian Dell site you might like to Google the Dell site for wherever you are - just enter the laptop model into the Google search box and look for hits on the actual Dell site - don't use "aftermarket" sites for getting the drivers.


My System SpecsSystem Spec
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08 Dec 2016   #12
kf10

Win 7 home premium 32 bit
 
 

i went to dell usa website Support for Vostro A860 | Dell Pakistan

and there is no drivers for my wifi adpater atheros


Attached Thumbnails
wifi not working when computer wakes up from sleep-dell-chipset.jpg   wifi not working when computer wakes up from sleep-dell-chipset-2.jpg  
My System SpecsSystem Spec
10 Dec 2016   #13
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

kf10 mate you did not go down far enough on that support site they are under Network

If these do not work then hunt down the card manufacturer using this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT as a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE (sometimes the usual one for Gigabyte boards)
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
Limits +/-
12v = 11.4 12.6v
5v = 4.74 5.25v
3.3v = 3.135 3.465v
The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

Use Part B: let us know what that model is if you cannot find it


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wifi not working when computer wakes up from sleep-net.png   wifi not working when computer wakes up from sleep-net-2.png  
My System SpecsSystem Spec
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11 Dec 2016   #14
kf10

Win 7 home premium 32 bit
 
 

i couldnt find atheros driver on dell website, so i downloaded the first option in networking driver R205204.exe but when i try to isntall it, it should said Operating system is not supported see the screen shot. i am using 32bit windows7


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wifi not working when computer wakes up from sleep-wifi-9.jpg  
Attached Images
wifi not working when computer wakes up from sleep-wifi-10.jpg 
My System SpecsSystem Spec
11 Dec 2016   #15
kf10

Win 7 home premium 32 bit
 
 

Dear ICIT2LOL
Thanks a lot for your help
if the problem arises again, i will post update here

take care n love
bye

ok i have upgraded the drivers from Select Qualcomm Atheros wireless driver for AR5007EG wifi adpater
and then i was able to install the new drivers from device manager

see the screen shots


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wifi not working when computer wakes up from sleep-wifi-12.jpg   wifi not working when computer wakes up from sleep-wifi-15.jpg  
Attached Images
wifi not working when computer wakes up from sleep-wifi-13.jpg wifi not working when computer wakes up from sleep-wifi-16.jpg 
My System SpecsSystem Spec
12 Dec 2016   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello kf10 I was going to post too the site for the driver Drivers Informer: Atheros AR5007EG Wireless Network Adapter overview but I see you have got set up I couldn't set the correct link because my security suite - Kaspersky saw it as a trojan ??
My System SpecsSystem Spec
16 Dec 2016   #17
kf10

Win 7 home premium 32 bit
 
 

the wifi porblem has not occured since i upgraded the wifi drivers

thanks all of you

love n take care
My System SpecsSystem Spec
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 wifi not working when computer wakes up from sleep




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