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Windows 7: Remote desktop connection issues - works on wifi, not on wired

13 Dec 2016   #1

Windows 7
Remote desktop connection issues - works on wifi, not on wired

ISP: Verizon
Type: FIOS
Router: Actiontec

I have a work laptop and a desktop at home. When I work from home, I use remote desktop connection to connect to my laptop using my desktop. Today, I've been having nothing but problems.

The connection to my laptop keeps getting lost. Sometimes it will be really slow, or freeze, and then it will lose the connection completely.

I'm not sure why it happens, but I thought I'd try testing a wired connection to see if the problem is with the wifi. Unfortunately, when I set my laptop to a wired connection, the remote desktop connection will not work.

On my desktop, I can see the laptop in the network so I know it's on the same network. And the internet on the laptop works as well.

I've tried rebooting my modem/router, but that didn't seem to help. I also tried rebooting both machines.

So my questions are:

1. What would cause the remote desktop connection to keep getting lost? Could it be wifi related?
2. How can I get the remote desktop connection to work when my laptop is wired in instead of on wifi?

Both machines are running Windows 7 if that matters.

My System SpecsSystem Spec

 Remote desktop connection issues - works on wifi, not on wired

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