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Windows 7: network adapter dead?

22 Jan 2017   #21
HAVOC

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by chaosrealm93 View Post
yup, thats what i typed in the elevated cmd prompt

i also tried downloading and running that tool but it didnt work
Are you getting any errors?


My System SpecsSystem Spec
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22 Jan 2017   #22
HAVOC

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by townsbg View Post
Have you tried another cable? Have you tried the adapter in another computer?
The cable works on his laptop and the adapter is the onboard network port on the motherboard.
My System SpecsSystem Spec
22 Jan 2017   #23
rvcjew

7 Pro x64, 10 Pro x64
 
 

Have you tried seeing if the adapter will work in a bootable OS like Ubuntu? This will test if it is an issue with windows or the device it self. Download Ubuntu Desktop | Download | Ubuntu

Malcolm
My System SpecsSystem Spec
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22 Jan 2017   #24
chaosrealm93

Windows 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by townsbg View Post
Have you tried another cable? Have you tried the adapter in another computer?
i have not tried another cable, but i have plugged the same cable into my laptop and it worked just fine

i only have 1 port on my mobo and its soldered on the back
My System SpecsSystem Spec
22 Jan 2017   #25
chaosrealm93

Windows 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by HAVOC View Post
Are you getting any errors?
from CMD? no

Quote   Quote: Originally Posted by rvcjew View Post
Have you tried seeing if the adapter will work in a bootable OS like Ubuntu? This will test if it is an issue with windows or the device it self. Download Ubuntu Desktop | Download | Ubuntu

Malcolm
good call. will burn CD and try
My System SpecsSystem Spec
22 Jan 2017   #26
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I do understand you pulled the CMOS battery to reset the bios, but when you were in there did you check to make sure the boot setting for the network stack was set to disabled? The disabled setting will defeat any attempt to try and boot by using settings from a network.

network adapter dead?-z70-network-boot.png

I know you're not having any boot up problems but if it is enabled it might be confusing the boot order.

If you go to the FAQS page for the Z170-A There are suggestions on page two and three respectively, for can't connect and irregular connections of a wired network, both links offer a way to set-up a new broadband (PPPoE) connection using the built-in win7 wizard. I offer this so you can make sure of the steps you've already taken, and a new connection may help.

In researching your problem I did see where others had the same file description as yours: "Intel(R) Ethernet Connection (2) I219-V" It has been my experience that a parentheses 2, 3 or 4 and so on means that, that file is a copy of the original file.
Your notice of other icons may be the root cause of your problem, if you want to take this further, make sure any instance of Intel(R) Ethernet Connection I219-V and Intel(R) Ethernet Connection (2) I219-V are removed from your machine before you go and try a re-install of Intel(R) Ethernet Connection I219-V. Try looking in and for a file similar to %systemroot%\system32\setupapi.dll
Note   Note
Try to correct the (2) situation before you create a new PPPoE connection as mentioned above.


Go to Device Manager and right click on the troublesome network adapter, I believe it is the Intel(R) Ethernet Connection (2) I219-V then properties >Advance tab; Look for Link Speed and Duplex in the property box, make sure the value is set to Auto-Negotiation, if that is not available then 100Mbps-Full duplex.


Related:

I created the above snip from the Z170-A Product page; Manual & Documents link, then found at the bottom of this link: https:// Version E10611 Description Z170-A User's manual (English) | www.asus.com If that is the wrong source please advise.

There was mention on one site, third post down, of having the Intel Serial IO driver before the network drivers, I am unsure in re-reading your posts if you have done this because their already installed, right? But, it may help to re-install it, then the network drivers. The order would be: IO driver, network drivers, new PPPoE connection.

As far as the 651 error, it looks like you've covered most of the steps in the link you provided except for #3 and creating a new PPPoE connection would cover that, then #4, 5, and possibly 7.


My System SpecsSystem Spec
22 Jan 2017   #27
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

My two cents worth you said you updated the driver for the LAN?? if not then try that Access Denied

In my pic can you check your board in the area marked and look for any signs of bad caps, scorching or dry joints on that Ethernet block - a gentle push to the side will find that.
My System SpecsSystem Spec
22 Jan 2017   #28
chaosrealm93

Windows 7 Pro 64 bit
 
 

"network stack" in BIOS is disabled

i'll have to try running ubuntu later, the CD isnt working right now =\

there is no exclamation mark when i go into device manager. in fact it tells me its working fine
but when i go into the properties, i get 1 of 2 error messages


Attached Thumbnails
network adapter dead?-1.png   network adapter dead?-2.png   network adapter dead?-3.png   network adapter dead?-untitled.png  
My System SpecsSystem Spec
22 Jan 2017   #29
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Thanks,
Quote   Quote: Originally Posted by chaosrealm93 View Post
going into device manager and right clicking on the adapter, it says it is working properly under the "general" tab, but under any other tab, there is a yellow text box that reads
I was close, but no cigar. I see their different, there may be a clue in the wording.

I changed the wording in my note box and spacing before the next paragraph for clarification.
My System SpecsSystem Spec
22 Jan 2017   #30
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by chaosrealm93 View Post
"network stack" in BIOS is disabled

i'll have to try running ubuntu later, the CD isnt working right now =\

there is no exclamation mark when i go into device manager. in fact it tells me its working fine
but when i go into the properties, i get 1 of 2 error messages
It does make it sound like the adapter is asleep and since the port is dead it will not wake up when a cable is attached software wise. You said before that no lights even flashed with the cable in so that would fit this too.

Certainly interesting, if you want to make a usb instead I would do this. Pick disc image instead of a distro name and use the iso they you.
UNetbootin - Create Bootable Live Linux USB

Malcolm
My System SpecsSystem Spec
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 network adapter dead?




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