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Windows 7: network adapter dead?

24 Jan 2017   #41
chaosrealm93

Windows 7 Pro 64 bit
 
 

ooooook..........

tails 2.9.1 live CD worked and its showing the port as dead (basically) =\

20170124234802 - YouTube


My System SpecsSystem Spec
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25 Jan 2017   #42
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Seems so eh?
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25 Jan 2017   #43
rvcjew

7 Pro x64, 10 Pro x64
 
 

Yeah in that video since the router has no lights it means the port is not even responding to signals it's fried

Malcolm
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25 Jan 2017   #44
townsbg

Windows 7 pro 64-bit
 
 

That's what I suspected. I still suggest that you go through the BIOS settings and see if it is disabled or reset the settings to the default. If it is dead that isn't the end of the world. It would cost too much to replace it. You can get a card to replace it.
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25 Jan 2017   #45
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep townsbg good idea probably the only answer really and for the cost of a card a no brainer.
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25 Jan 2017   #46
chaosrealm93

Windows 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by townsbg View Post
That's what I suspected. I still suggest that you go through the BIOS settings and see if it is disabled or reset the settings to the default. If it is dead that isn't the end of the world. It would cost too much to replace it. You can get a card to replace it.
ooooooor i could bring it back to canadacomputers and they can give me a new one

good thing i bought that "direct replacement plan" eh? hahahhaaha

i should be able to just swap the board and it should work fine right? no fresh install needed?
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25 Jan 2017   #47
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Yes, it is a good thing that you have the replacement plan and your assumptions seem correct, but, be prepared for some delays as the wheels of progress can move slowly.

1.) Does the plan offer to send you parts or must you send the PC in for repair, you'll find out when you call customer service.

2.) It should work okay after windows recognizes the board and completes the install. I would do a restart after windows finishes up.

3.) And no, no OS reinstall will/should be required.

I say #1 because I have a 2year no cost "direct replacement plan" on my new laptop, but I have to send it back with a RMA for work.
My System SpecsSystem Spec
25 Jan 2017   #48
chaosrealm93

Windows 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by Anak View Post
Yes, it is a good thing that you have the replacement plan and your assumptions seem correct, but, be prepared for some delays as the wheels of progress can move slowly.

1.) Does the plan offer to send you parts or must you send the PC in for repair, you'll find out when you call customer service.

2.) It should work okay after windows recognizes the board and completes the install. I would do a restart after windows finishes up.

3.) And no, no OS reinstall will/should be required.

I say #1 because I have a 2year no cost "direct replacement plan" on my new laptop, but I have to send it back with a RMA for work.
nope, the plan is as it sounds, a direct replacement. you bring them your broken component and they give you another one off the shelf (presumably new and not swapped by other ppl) on the spot

the double "no" caught me off guard and almost read it wrong
My System SpecsSystem Spec
25 Jan 2017   #49
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

That's great, sounds like you're dealing with a local shop, I got mine from a "big box store" - Office Depot/Max Link goes to details page of my PC. A month ago it was on sale for $399 and the 2year protection was $70. Big selling point for me was it came with an optical drive.

Replacement should be easy enough, have the tools?
  • Make sure the system is properly shutdown, pull the power cord and ethernet cable to the card, hold the start button down for about 10seconds to get rid of any residual power.
  • Take the side cover off the case, touch the case to ground yourself off.
  • Swap the cards, don't forget to replace the mounting screw if it has one, put everything back and fire it up.
  • Let windows find it and ask to install, follow the prompts, finish up, reboot and test.
I found this site with pictures it talks about the NIC port at the bottom: http://www.hardwarecanucks.com/forum/hardware-canucks-review/ASUS Z170-A
#4 in the drop-down list shows an itemized picture of the layout. The NIC port is on the upper left side of the MB. Looks like the card is underneath that white protector so it might be a tad difficult depending how it's attached, there might be screws or clips on the opposite side,

I looked through the MB manual and the only reference to the port is section 1.7 page 1-21, I didn't see any mention on how the port is swapped out.

Just take your time and think things through, if you get frustrated walk away for awhile.
My System SpecsSystem Spec
25 Jan 2017   #50
chaosrealm93

Windows 7 Pro 64 bit
 
 

ehh i dont think theyre "local"
they're canadian but have stores nationwide

yup, thanks for the tips

hopefully there arent any "hardware identifiers" that will mess with the swap
meaning lets say for arguments sake, the drivers were originally installed to a piece of hardware with name "ABC"
now i swapped the board and the new hardware, though same model, is now named "DEF" and the existing drivers have a conflict with the new "DEF" hardware

hopefully im just overthinking
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 network adapter dead?




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