network adapter dead?

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  1. Posts : 174
    Windows 7 Pro 64 bit
       #1

    network adapter dead?


    hey,

    so i woke up this morning and the internet was out, or so i thought.

    stuff i tried
    =========
    - i tried clicking on the networking icon in the taskbar and running the troubleshooting wizard and it said my ethernet cable wasn't plugged in. this wasn't true, but the green and orange lights on back of the ethernet port arent blinking at all.

    - the ports on my router are fine, i tried it with my laptop

    - i tried reinstalling the intel drivers

    - going into "control panel/network and internet/network connections", the connection would show up as "Intel (R) Ethernet Connection (2) 1219-V". why the (2)? i only have 1 port on my system. i remember in the past it showed without the "(2)"

    - i tried disabling and enabling the adapter in "network connections"

    - i tried disabling and enabling the onboard devices in BIOS


    going into device manager and right clicking on the adapter, it says it is working properly under the "general" tab, but under any other tab, there is a yellow text box that reads

    "This network connection is disabled or has been removed from the system. You must reinstall the driver or enable it from the General tab before you can access disabled features. NOTE: This device supports a low power mode that causes the operating system to behave as if the device has been removed. If the network cable is not attached to the device, connecting the cable may enable it"



    after a quick search, some people who have had this problem in the past say its a blown port.. (i really hope not.....)

    system
    =====
    6700k
    ASUS Z170-A
      My Computer


  2. Posts : 1,442
    Windows 7 Professional 64bit
       #2

    Open a command prompt and type "ping 127.0.0.1" (without the quotes)

    Also try shutting down your computer, router and modem. Then turn on your modem, then router, then computer. Wait about a minute before turning on the next thing. When everything is off, double check the wired connections, I would unplug the wire and then plug it back in.
      My Computer


  3. Posts : 174
    Windows 7 Pro 64 bit
    Thread Starter
       #3

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ping 127.0.0.1

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Windows\system32>

    ===========================================

    i already tried cycling power on the router/modem (same box) and restarting my computer

    i also tried plugging into another port on the router
      My Computer


  4. Posts : 1,442
    Windows 7 Professional 64bit
       #4

    Have you tried a new Ethernet cable?
      My Computer


  5. Posts : 174
    Windows 7 Pro 64 bit
    Thread Starter
       #5

    HAVOC said:
    Have you tried a new Ethernet cable?
    no but i tried plugging the same ethernet cable into my laptop and it works fine
      My Computer


  6. Posts : 1,442
    Windows 7 Professional 64bit
       #6

    Can you post a pic of your device manager with "network adapters" expanded?
      My Computer


  7. Posts : 174
    Windows 7 Pro 64 bit
    Thread Starter
       #7

    here you are

    the D-Link DWA-160 is how im staying online atm
    Attached Thumbnails Attached Thumbnails network adapter dead?-dev-manager.png  
      My Computer


  8. Posts : 1,442
    Windows 7 Professional 64bit
       #8

    The Intel Ethernet connection (I219-V) is what you normally use?
    I'm not sure why it says "2". Maybe because you are using a USB adapter?
    If you right click it, go to properties, general, what does it show for "Device Status"?
      My Computer


  9. Posts : 174
    Windows 7 Pro 64 bit
    Thread Starter
       #9

    well its the only port i have, so i assume so.

    i dont know, but i know it usually doesnt have the (2) in the "network connections" window

    no, the USB adapter is the D-Link
    Attached Thumbnails Attached Thumbnails network adapter dead?-asdfadsfasfasf.png   network adapter dead?-8775654rtg.png  
      My Computer


  10. Posts : 1,442
    Windows 7 Professional 64bit
       #10

    In Control Panel, Network and Sharing Center, click on "Change adapter settings" (on the left side).
    Does "Local Area Connection" show the number 2? If it does, right click it, click rename, get rid of the "2". Shutdown your computer, remove the USB Ethernet adapter and plug the Ethernet wire back into the port of the PC. Turn on the computer and see if it works.
      My Computer


 
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