Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop won't connect to internet at all.

14 Feb 2017   #1
MadSeason25

Windows 7 Home Premium 64bit
 
 
Laptop won't connect to internet at all.

Hey all, joined this forum hoping to get some help.

I have a Lenevo G770 Laptop running Windows 7 Home Premium 64bit, and it's worked well since I've gotten it, however a few months ago something happened.

I came home to find the laptop died after the charger was unplugged as it slept, no big deal so I go to start it up, and I'm getting the "Starting Windows" loop. I've dealt with this before and got past it easily, but I go on to find I can't connect to the internet. I try the usual fix (using the following DNS server and putting in 8.8.8.8. and 8.8.4.4.) but that didn't work, so I reset it.

I log back on to see it is now saying my copy of windows isn't genuine (build 7601) and I still can't connect to the internet. I've tried various fixes but sadly nothing has worked. It won't even connect with an Ethernet cable.

Anything I can do? I don't want to lose this laptop, it works amazingly well for it's age and I can't stand Windows 10.

I should add that the icon on the task bar shows it with the yellow triangle, and when I click on it, it says I'm connect to the wifi, but at the stop says Identifying... (wifi name) and no internet access. I mostly want the internet issue fixed first but if you can figure out why my original copy of windows is no longer genuine that'd be nice too.


My System SpecsSystem Spec
.
14 Feb 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome MadSeason mate can you get that machine into safe mode? if so please run these
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f switch and if this does not make any improvement then just run this switch instead /r in the command line as per Option2
Run these in safe mode and the sfc often best run for two to three runs you can leave out the /r switch in ckdsk if you feel it not necessary
My System SpecsSystem Spec
14 Feb 2017   #3
samuria

win 8 32 bit
 
 

Is the network adapter and wifi ok in device manager ie no yellow triangles?
opena cmd prompt then type

ipconfig /all post results

tracert 194.119.131.66 post results
My System SpecsSystem Spec
.

15 Feb 2017   #4
MadSeason25

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by samuria View Post
Is the network adapter and wifi ok in device manager ie no yellow triangles?
opena cmd prompt then type

ipconfig /all post results

tracert 194.119.131.66 post results
The only thing in Device manager with the yellow triangle is Microsoft Teredo Tunneling Adapter.

My System SpecsSystem Spec
15 Feb 2017   #5
samuria

win 8 32 bit
 
 

Network adapter show disconnected so it fault cable or card if you had cable plugged in wireless shows 169 IP so it's not getting IP from DHCP
My System SpecsSystem Spec
16 Feb 2017   #6
MadSeason25

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by samuria View Post
Network adapter show disconnected so it fault cable or card if you had cable plugged in wireless shows 169 IP so it's not getting IP from DHCP
So any clue if I can do anything to fix it? By the way, I should note that all the other devices work fine on the network. My girlfriend works with routers and my laptop doesn't show up at all. We've changed routers and connection since this happened but the same problem persists, so it has to be something with my laptop.
My System SpecsSystem Spec
16 Feb 2017   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate now just how are you trying to connect he laptop?

Myself I would update the drivers for the LAN and WLAN from here http://pcsupport.lenovo.com/au/en/pr...book/downloads

There should be some sort of connection after installing those drivers beit Ethernet cable or wifi and if not perhaps the network adaptor card in the machine my be bad.
My System SpecsSystem Spec
Reply

 Laptop won't connect to internet at all.




Thread Tools




Similar help and support threads
Thread Forum
One laptop cannot connect to internet when other laptop is turned off.
Hi, I recently changed my wireless security type from 'No Authentication (open)' to 'WPA-Personal' Encryption type 'TKIP'. I did this after becoming concerned about other people outside of my home possibly being able to use my wireless connection and reading up about how to change it. There...
Network & Sharing
What's going on with me laptop? Can't connect to the Internet.
OK, I need serious help. I downloaded Windows 7 Home Premium 64 bit to my computer to completey make over my computer. What I ended up getting was not being able to connect to a network; my computer didn't even show that there were networks available. So I went and downloaded the appropriate...
Network & Sharing
Laptop cannot connect to the internet.
Please kindly help. Thanks. Operating System: Windows 7 Home premium. It is my sister's Laptop by the way. Her laptop will connect to the Router via wireless, but will display "Limited Connectivity". When I open Network & Sharing Center on her laptop, the internet map didn't show up. The...
Network & Sharing
HP laptop not able to connect to internet
I recently bought a HP Envy 14-2050ED laptop It connects to my modem/router but does not make a connection to the internet. all the other devices in the house (other PC, iMac and iPad) are working fine. My laptop can connect to the wireless network of our neighbours (which is not secured) but...
Network & Sharing
Laptop won't connect to the internet
Hello, I am having a problem with the internet on my laptop. It takes a long time to connect to the internet in my apartment block. This has been happening for the last month and 9 days (before this it was connecting fine). I use my laptop in my college and my apartment. When I connect to the...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:23.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App