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Windows 7: Unsolicited Ultimate-to-Home Premium Remote Assistance

05 Mar 2017   #1
NateMcCloud

Windows 7 Ultimate 32bit
 
 
Unsolicited Ultimate-to-Home Premium Remote Assistance

My mother is afraid to touch virtually anything on her computer without my help, and I would like to allow unsolicited access to her Windows 7 Home Premium 64-bit laptop from my Windows 7 Ultimate 32-bit desktop. I've already added my desktop user account to her laptop as an Administrator and enabled Remote Assistance on her computer. We are on a LAN together.

However, it's impossible to open the Group Policy editor in Home Premium, so I can't set up unsolicited RA offers that way. I've also added the appropriate registry keys manually, but it still doesn't work. Using
Code:
msra /offerra
to connect to her computer results in a "Your offer to help could not be sent" dialog box.

Is it impossible to allow unsolicited help from Ultimate to Home Premium without using third-party software? If not, how do I go about this?


My System SpecsSystem Spec
.
05 Mar 2017   #2
RolandJS

Windows 7 Professional 64-bit
 
 

Home Edition might very well require Teamviewer or something similar. I'm wondering if an upgrade from Home to Professional edition might be useful here.
My System SpecsSystem Spec
05 Mar 2017   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Sorry NO

thats because Group policy is NOT available in Home premium.

Unfortunately its 3rd party only

Roy
My System SpecsSystem Spec
.

05 Mar 2017   #4
NateMcCloud

Windows 7 Ultimate 32bit
 
 

Shoot...well, that's disappointing.

Thanks anyway...I'll look into installing TeamViewer on our machines.
My System SpecsSystem Spec
Reply

 Unsolicited Ultimate-to-Home Premium Remote Assistance




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