Unsolicited Ultimate-to-Home Premium Remote Assistance


  1. NateMcCloud
    Posts : 2
    Windows 7 Ultimate 32bit
       New #1

    Unsolicited Ultimate-to-Home Premium Remote Assistance


    My mother is afraid to touch virtually anything on her computer without my help, and I would like to allow unsolicited access to her Windows 7 Home Premium 64-bit laptop from my Windows 7 Ultimate 32-bit desktop. I've already added my desktop user account to her laptop as an Administrator and enabled Remote Assistance on her computer. We are on a LAN together.

    However, it's impossible to open the Group Policy editor in Home Premium, so I can't set up unsolicited RA offers that way. I've also added the appropriate registry keys manually, but it still doesn't work. Using
    Code:
    msra /offerra
    to connect to her computer results in a "Your offer to help could not be sent" dialog box.

    Is it impossible to allow unsolicited help from Ultimate to Home Premium without using third-party software? If not, how do I go about this?
    Last edited by NateMcCloud; 05 Mar 2017 at 15:58. Reason: Mentioning LAN
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  3. RolandJS
    Posts : 2,774
    Windows 7 Professional 64-bit
       New #2

    Home Edition might very well require Teamviewer or something similar. I'm wondering if an upgrade from Home to Professional edition might be useful here.
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  4. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #3

    Sorry NO

    thats because Group policy is NOT available in Home premium.

    Unfortunately its 3rd party only

    Roy
      My Computer
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  6. NateMcCloud
    Posts : 2
    Windows 7 Ultimate 32bit
    Thread Starter
       New #4

    Shoot...well, that's disappointing.

    Thanks anyway...I'll look into installing TeamViewer on our machines.
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