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Windows 7: Unsolicited Ultimate-to-Home Premium Remote Assistance

05 Mar 2017   #1

Windows 7 Ultimate 32bit
Unsolicited Ultimate-to-Home Premium Remote Assistance

My mother is afraid to touch virtually anything on her computer without my help, and I would like to allow unsolicited access to her Windows 7 Home Premium 64-bit laptop from my Windows 7 Ultimate 32-bit desktop. I've already added my desktop user account to her laptop as an Administrator and enabled Remote Assistance on her computer. We are on a LAN together.

However, it's impossible to open the Group Policy editor in Home Premium, so I can't set up unsolicited RA offers that way. I've also added the appropriate registry keys manually, but it still doesn't work. Using
msra /offerra
to connect to her computer results in a "Your offer to help could not be sent" dialog box.

Is it impossible to allow unsolicited help from Ultimate to Home Premium without using third-party software? If not, how do I go about this?

My System SpecsSystem Spec
05 Mar 2017   #2

Windows 7 Professional 64-bit

Home Edition might very well require Teamviewer or something similar. I'm wondering if an upgrade from Home to Professional edition might be useful here.
My System SpecsSystem Spec
05 Mar 2017   #3

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Sorry NO

thats because Group policy is NOT available in Home premium.

Unfortunately its 3rd party only

My System SpecsSystem Spec

05 Mar 2017   #4

Windows 7 Ultimate 32bit

Shoot...well, that's disappointing.

Thanks anyway...I'll look into installing TeamViewer on our machines.
My System SpecsSystem Spec

 Unsolicited Ultimate-to-Home Premium Remote Assistance

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