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Windows 7: net view in Command Prompt does not work

12 May 2017   #1

Windows 10 Pro X64
net view in Command Prompt does not work

When I try to run net view in a Command Prompt window on my Windows 7 Pro X64, I get this error:

>net view
The service has not been started.

More help is available by typing NET HELPMSG 2184.
I have spent days over the last year or two looking for:

1. What service is not started (why doesn't Windows tell me what service?).
2. How to fix this problem.

It seems to come and go. At the moment I have two computers on my network.

Desktop - Windows 10 Pro x64 running Creators Update plus all updates.
Webserver - Windows 7 Pro X64 SP1 plus all updates.

All was well until I updated Windows 10 to the Creator Update version. That update change the workgroup name from HOME to WORKGROUP. I changed it back, rebooted and now net view works correctly on Windows 10.

I installed 6 updates on Windows 7 then rebooted. Now net view doesn't work at at all.

Anyone know what service the error message is referring to? This is a list of services running on Windows 7:

These Windows services are started:

   Application Experience
   Background Intelligent Transfer Service
   Base Filtering Engine
   COM+ Event System
   Computer Browser
   Cryptographic Services
   DCOM Server Process Launcher
   Desktop Window Manager Session Manager
   DHCP Client
   Diagnostic Policy Service
   Diagnostic Service Host
   Diagnostic System Host
   Diagnostics Tracking Service
   DirectUpdate engine
   Distributed Link Tracking Client
   DNS Client
   Function Discovery Provider Host
   Function Discovery Resource Publication
   Group Policy Client
   HomeGroup Provider
   IKE and AuthIP IPsec Keying Modules
   IP Helper
   IPsec Policy Agent
   Microsoft .NET Framework NGEN v4.0.30319_X64
   Microsoft .NET Framework NGEN v4.0.30319_X86
   Microsoft Antimalware Service
   Microsoft Network Inspection
   Multimedia Class Scheduler
   Network Connections
   Network List Service
   Network Location Awareness
   Network Store Interface Service
   Offline Files
   Plug and Play
   PnP-X IP Bus Enumerator
   Print Spooler
   Program Compatibility Assistant Service
   Remote Procedure Call (RPC)
   RPC Endpoint Mapper
   Security Accounts Manager
   Security Center
   Shell Hardware Detection
   SSDP Discovery
   System Event Notification Service
   Task Scheduler
   TCP/IP NetBIOS Helper
   User Profile Service
   Windows Audio
   Windows Audio Endpoint Builder
   Windows Connect Now - Config Registrar
   Windows Event Log
   Windows Firewall
   Windows Font Cache Service
   Windows Live ID Sign-in Assistant
   Windows Management Instrumentation
   Windows Modules Installer
   Windows Search
   Windows Update
   WinHTTP Web Proxy Auto-Discovery Service

The command completed successfully.

My System SpecsSystem Spec
13 May 2017   #2

64-bit Windows 10 Pro

Hello Rich @Ztruker, :)

You would need to have the two services below running for the "net view" command to work.
  • Workstation
  • Computer Browser
My System SpecsSystem Spec
14 May 2017   #3

Windows 10 Pro X64

They are running (see the list I posted).

This is caused by something in the Creators Update for Win 10. Didn't have the problem until I installed it.
My System SpecsSystem Spec

14 May 2017   #4

64-bit Windows 10 Pro

I'm at a loss as well.
My System SpecsSystem Spec
14 May 2017   #5

Win-7-Pro64bit 7-H-Prem-64bit

FWIW this is all I get not sure what the readout is suppose to be though
I am using 10 and cu on another machine at the moment I did it :/
net view in Command Prompt does not work-net-view.png

Same readout on 10 cu too.

My System SpecsSystem Spec
15 May 2017   #6

Windows 10, Windows 8.1 Pro, Windows 7 Professional, OS X El Capitan

Ztruker, if you can run the following command and upload the output file,
Get-Service | Export-Clixml $env:UserProfile\Desktop\services.txt
I’ll cross check the status of your services with mine, spot the differences and hopefully find the faulty service.
My System SpecsSystem Spec
16 May 2017   #7

Windows 10 Pro X64

Here is the output:

Just run net start from a Command Prompt to get a nice, readable list of started services like I shoed in my original post. The powershell output is in XML format from what I can see, very hard to read.

Attached Files
File Type: zip (78.5 KB, 29 views)
My System SpecsSystem Spec
17 May 2017   #8

Windows 10, Windows 8.1 Pro, Windows 7 Professional, OS X El Capitan

The XML represents a serialised object that’s to be read by PowerShell. I don’t really want to sift through a list by hand.

Here were the services that weren’t running on your machine but were on my Windows 7 VM test environment.
I stopped each of these, except for “Appinfo” which absolutely refused to (how did you manage to stop this service?), but my net view was fine.

I was able to replicate the “service has not been started” error by stopping the “LanmanWorkstation (Workstation)” service, but the file you sent me says Workstation was running?
My System SpecsSystem Spec
17 May 2017   #9

Windows 10 Pro X64

Thank you for looking at this.

I'm leaning toward a Master Browser problem, probably introduced in Win 10 Creator Update.
My System SpecsSystem Spec
03 Aug 2017   #10

windows 7 64-bit

hmm having the same problem at the moment and all the same services are running... (sorry to zombify this thread)
My System SpecsSystem Spec

 net view in Command Prompt does not work

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