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Windows 7: Ethernet connection not being picked up when disconnecting from wifi

20 Jun 2017   #11
TechSeven

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
OOOOPS no piccy.
5 toed sloths dont count,

Roy
Quote   Quote: Originally Posted by strollin View Post
TechSeven - When you updated the Ethernet driver, did you install the chipset driver as well?
yes i have installed all the chipset drivers


My System SpecsSystem Spec
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20 Jun 2017   #12
Megahertz07

Windows 7 HP 64
 
 

Download the LAN driver http://download.msi.com/dvr_exe/Killer_network_w10.zip

When you open device manager, do you see a yellow alert on any driver?
On Support For Z97 GAMING 5 | Motherboard - The world leader in motherboard design | MSI USA

Is your BIOS up to date?
My System SpecsSystem Spec
20 Jun 2017   #13
TechSeven

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Download the LAN driver http://download.msi.com/dvr_exe/Killer_network_w10.zip

When you open device manager, do you see a yellow alert on any driver?
On Support For Z97 GAMING 5 | Motherboard - The world leader in motherboard design | MSI USA

Is your BIOS up to date?
Sorry its not my desktop pc.

Im using my hp 15-d002tx laptop
My System SpecsSystem Spec
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20 Jun 2017   #14
johnhoh

Win7 pro x64
 
 

running HP assistant will update your drivers and bios if its needed

HP Support Assistant | HP® Official Site
My System SpecsSystem Spec
20 Jun 2017   #15
TechSeven

Windows 7 Home Premium 64bit
 
 

Yeh i tried that but still nothing
My System SpecsSystem Spec
20 Jun 2017   #16
johnhoh

Win7 pro x64
 
 

To figure out which network driver your machine has, do:

start > run > msinfo32 > components > problem devices

The results, which windows calls problem devices, are those devices on your machine that do not yet have the correct driver. The results will look something like this (this is from my system):

PCI\VEN_8086&DEV_15B8&SUBSYS_E0001458&REV_00

If you then google the first half of that string plus the word "driver", you'll see what you need. For instance if you google

PCI\VEN_8086&DEV_15B8 driver

the first hit takes you to "Downloads for Intel® 82544EI Gigabit Ethernet Controller" which is my driver.
My System SpecsSystem Spec
20 Jun 2017   #17
TechSeven

Windows 7 Home Premium 64bit
 
 

not sure if you can see this but ill try looking for it

thanks for replies

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 Ethernet connection not being picked up when disconnecting from wifi




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