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Wi-Fi Keeps Disconnecting
The Wi-Fi on my Windows 7 laptop keeps disconnecting every few minutes. The same Wi-Fi works fine on other devices. How do I fix?
The Wi-Fi on my Windows 7 laptop keeps disconnecting every few minutes. The same Wi-Fi works fine on other devices. How do I fix?
Welcome to the forum please download https://www.sevenforums.com/attachments/chillout-room/406447d1546530081-new-skin-wireless.bat right click and choose run as admin post results
Continued in next post because its too long.Code:Windows IP Configuration Host Name . . . . . . . . . . . . : *PC Name* Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : home Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : home Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter Physical Address. . . . . . . . . : 1C-4B-D6-A5-6D-17 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::6096:986a:7260:8534%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.11(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Friday, December 08, 2017 3:01:30 PM Lease Expires . . . . . . . . . . : Saturday, December 09, 2017 3:19:40 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 303844310 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-20-1A-A6-48-5B-39-11-A9-5B DNS Servers . . . . . . . . . . . : 8.8.8.8 8.8.4.4 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller Physical Address. . . . . . . . . : 48-5B-39-11-A9-5B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.home: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : home Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter 6TO4 Adapter: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft 6to4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Interface name : Wireless Network Connection There are 6 networks currently visible. SSID 1 : netgear Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : e0:91:f5:c2:94:d3 Signal : 18% Radio type : 802.11n Channel : 11 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 2 : *Removed* Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 00:1f:90:cc:3c:c4 Signal : 62% Radio type : 802.11g Channel : 8 Basic rates (Mbps) : 1 2 5.5 6 11 12 24 Other rates (Mbps) : 9 18 36 48 54 SSID 3 : *Wifi Name* Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 58:6d:8f:3d:ae:12 Signal : 74% Radio type : 802.11n Channel : 3 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 4 : xfinitywifi Network type : Infrastructure Authentication : Open Encryption : None BSSID 1 : 96:87:7c:8f:ff:70 Signal : 36% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 6 11 12 24 Other rates (Mbps) : 9 18 36 48 54 BSSID 2 : 8a:f7:c7:37:05:f4 Signal : 8% Radio type : 802.11n Channel : 1 Basic rates (Mbps) : 1 2 5.5 6 11 12 24 Other rates (Mbps) : 9 18 36 48 54 SSID 5 : Time Capsule Ext. Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : f8:7b:8c:11:b9:e9 Signal : 12% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 6 : HOME-05F2 Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 88:f7:c7:37:05:f2 Signal : 10% Radio type : 802.11n Channel : 1 Basic rates (Mbps) : 1 2 5.5 6 11 12 24 Other rates (Mbps) : 9 18 36 48 54 Profiles on interface Wireless Network Connection: Group policy profiles (read only) --------------------------------- <None> User profiles ------------- All User Profile : *Wifi Name* Pinging 194.119.131.66 with 32 bytes of data: Reply from 194.119.131.66: bytes=32 time=3070ms TTL=56 Reply from 194.119.131.66: bytes=32 time=86ms TTL=56 Reply from 194.119.131.66: bytes=32 time=90ms TTL=56 Reply from 194.119.131.66: bytes=32 time=84ms TTL=56 Ping statistics for 194.119.131.66: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 84ms, Maximum = 3070ms, Average = 832ms Pinging plus.net [212.159.9.2] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 212.159.9.2: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Tracing route to cns1.uk.vianw.net [194.119.131.66] over a maximum of 30 hops: 1 * 4 ms 3 ms 192.168.1.1 2 17 ms 8 ms 8 ms lo0-100.BSTNMA-VFTTP-303.verizon-gni.net [71.174.211.1] 3 22 ms 14 ms 10 ms B3303.BSTNMA-LCR-22.verizon-gni.net [100.41.216.158] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * 12 ms 204.255.173.54 8 91 ms 86 ms 87 ms ae-1-3112.edge6.London1.Level3.net [4.69.141.246] 9 82 ms 86 ms 88 ms CLARANET.edge6.London1.Level3.net [212.113.9.106] 10 83 ms 87 ms 88 ms tengige0-0-1-0-t6-ar14.router.uk.clara.net [195.157.3.106] 11 92 ms 88 ms 86 ms cns1.uk.vianw.net [194.119.131.66] Trace complete. These Windows services are started: ADSM Service AFBAgent Application Experience Application Information ASLDR Service ATKGFNEX Service Base Filtering Engine Bluetooth Service CNG Key Isolation COM+ Event System Computer Browser Cryptographic Services DCOM Server Process Launcher Desktop Window Manager Session Manager DHCP Client Diagnostic Policy Service Diagnostic Service Host Diagnostic System Host Diagnostics Tracking Service Distributed Link Tracking Client DNS Client Encrypting File System (EFS) Extensible Authentication Protocol Function Discovery Provider Host Function Discovery Resource Publication Group Policy Client HomeGroup Listener HomeGroup Provider Human Interface Device Access IKE and AuthIP IPsec Keying Modules ImDisk Virtual Disk Driver Helper Intel(R) Management & Security Application User Notification Service Intel(R) Management and Security Application Local Management Service IP Helper IPsec Policy Agent McAfee Framework Service McAfee McShield McAfee Task Manager McAfee Validation Trust Protection Service Multimedia Class Scheduler Net Driver HPZ12 Network Connections Network List Service Network Location Awareness Network Store Interface Service NVIDIA Display Driver Service NVIDIA GeForce Experience Service NVIDIA Network Service NVIDIA Stereoscopic 3D Driver Service Peer Name Resolution Protocol Peer Networking Grouping Peer Networking Identity Manager Plug and Play Pml Driver HPZ12 Power Print Spooler Program Compatibility Assistant Service Protected Storage Remote Procedure Call (RPC) RPC Endpoint Mapper Sandboxie Service Security Accounts Manager Security Center Server Shell Hardware Detection SQL Server VSS Writer SSDP Discovery Superfetch System Event Notification Service Task Scheduler TCP/IP NetBIOS Helper Themes TrueVector Internet Monitor User Profile Service Windows Audio Windows Audio Endpoint Builder Windows Backup Windows Event Log Windows Firewall Windows Font Cache Service Windows Image Acquisition (WIA) Windows Live ID Sign-in Assistant Windows Management Instrumentation Windows Search WinHTTP Web Proxy Auto-Discovery Service Wired AutoConfig WLAN AutoConfig Workstation The command completed successfully. Microsoft Windows [Version 6.1.7601] Image Name PID Session Name Session# Mem Usage ========================= ======== ================ =========== ============ System Idle Process 0 Services 0 24 K System 4 Services 0 1,836 K smss.exe 376 Services 0 1,420 K csrss.exe 560 Services 0 5,984 K wininit.exe 640 Services 0 5,232 K csrss.exe 660 Console 1 9,760 K services.exe 712 Services 0 12,184 K lsass.exe 720 Services 0 15,536 K lsm.exe 728 Services 0 5,116 K winlogon.exe 760 Console 1 8,828 K svchost.exe 872 Services 0 11,304 K nvvsvc.exe 940 Services 0 8,916 K nvSCPAPISvr.exe 964 Services 0 6,220 K svchost.exe 1012 Services 0 10,828 K svchost.exe 664 Services 0 26,684 K svchost.exe 724 Services 0 131,372 K svchost.exe 1040 Services 0 22,896 K svchost.exe 1072 Services 0 38,852 K audiodg.exe 1128 Services 0 19,984 K SbieSvc.exe 1212 Services 0 6,284 K svchost.exe 1404 Services 0 18,752 K vsmon.exe 1488 Services 0 28,360 K nvxdsync.exe 1552 Console 1 22,396 K nvvsvc.exe 1560 Console 1 15,092 K FBAgent.exe 2032 Services 0 15,552 K AsLdrSrv.exe 1048 Services 0 4,256 K GFNEXSrv.exe 1424 Services 0 3,644 K spoolsv.exe 1700 Services 0 16,796 K taskhost.exe 2064 Console 1 13,432 K svchost.exe 2128 Services 0 14,888 K btwdins.exe 2268 Services 0 6,816 K svchost.exe 2312 Services 0 8,544 K dwm.exe 2356 Console 1 38,036 K svchost.exe 2364 Services 0 11,568 K GfExperienceService.exe 2396 Services 0 10,916 K explorer.exe 2476 Console 1 81,188 K imdsksvc.exe 2516 Services 0 3,756 K LMS.exe 2576 Services 0 5,108 K FrameworkService.exe 2696 Services 0 2,936 K HControl.exe 2712 Console 1 7,476 K vstskmgr.exe 2740 Services 0 12,284 K mfevtps.exe 2796 Services 0 8,108 K svchost.exe 2816 Services 0 4,372 K ATKOSD.exe 2844 Console 1 6,292 K NvNetworkService.exe 2868 Services 0 9,792 K mfeann.exe 2884 Services 0 1,776 K conhost.exe 2904 Services 0 3,712 K KBFiltr.exe 3008 Console 1 4,480 K WDC.exe 3016 Console 1 5,688 K naPrdMgr.exe 3040 Services 0 2,136 K SynTPEnh.exe 1032 Console 1 17,712 K rundll32.exe 2188 Console 1 6,808 K NvBackend.exe 2588 Console 1 16,768 K SbieCtrl.exe 2960 Console 1 14,196 K HControlUser.exe 3108 Console 1 3,880 K ATKOSD2.exe 3116 Console 1 5,372 K DMedia.exe 3124 Console 1 4,516 K VolPanlu.exe 3192 Console 1 15,324 K BTTray.exe 3208 Console 1 14,320 K UdaterUI.exe 3228 Console 1 4,276 K zatray.exe 3260 Console 1 5,272 K SteelSeriesEngine3.exe 3312 Console 1 58,552 K svchost.exe 3920 Services 0 4,308 K sqlwriter.exe 4028 Services 0 7,300 K svchost.exe 4056 Services 0 6,408 K WLIDSVC.EXE 3172 Services 0 17,188 K McTray.exe 1512 Console 1 732 K firefox.exe 1660 Console 1 575,456 K WLIDSVCM.EXE 3800 Services 0 4,352 K shstat.exe 3428 Console 1 1,252 K notepad.exe 4620 Console 1 7,952 K mcshield.exe 4828 Services 0 21,672 K ADSMTray.exe 4564 Console 1 5,600 K RAVCpl64.exe 4676 Console 1 12,740 K SearchIndexer.exe 1928 Services 0 22,932 K ADSMSrv.exe 1768 Services 0 4,256 K svchost.exe 5336 Services 0 6,368 K SynTPHelper.exe 5868 Console 1 4,648 K svchost.exe 3528 Services 0 17,536 K dllhost.exe 3376 Services 0 8,688 K UNS.exe 1588 Services 0 9,440 K svchost.exe 576 Services 0 5,328 K taskeng.exe 5256 Console 1 7,728 K wireless.exe 1912 Console 1 9,304 K SearchProtocolHost.exe 5348 Services 0 9,408 K SearchFilterHost.exe 3556 Services 0 8,328 K cmd.exe 5560 Console 1 4,004 K conhost.exe 952 Console 1 6,352 K tasklist.exe 4588 Console 1 6,064 K WmiPrvSE.exe 1728 Services 0 7,540 K dllhost.exe 5696 Console 1 108 K MTU MediaSenseState Bytes In Bytes Out Interface ------ --------------- --------- --------- ------------- 4294967295 1 0 202265 Loopback Pseudo-Interface 1 1500 1 27177380 1892374 Wireless Network Connection 1500 5 0 0 Local Area Connection
2nd half:
Code:Querying active state... TCP Global Parameters ---------------------------------------------- Receive-Side Scaling State : enabled Chimney Offload State : automatic NetDMA State : enabled Direct Cache Acess (DCA) : disabled Receive Window Auto-Tuning Level : normal Add-On Congestion Control Provider : ctcp ECN Capability : disabled RFC 1323 Timestamps : disabled ** The above autotuninglevel setting is the result of Windows Scaling heuristics overriding any local/policy configuration on at least one profile. =========================================================================== Interface List 11...1c 4b d6 a5 6d 17 ......Atheros AR9285 Wireless Network Adapter 10...48 5b 39 11 a9 5b ......Atheros AR8131 PCI-E Gigabit Ethernet Controller 1...........................Software Loopback Interface 1 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 15...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.11 25 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.1.0 255.255.255.0 On-link 192.168.1.11 281 192.168.1.11 255.255.255.255 On-link 192.168.1.11 281 192.168.1.255 255.255.255.255 On-link 192.168.1.11 281 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.1.11 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.1.11 281 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 1 306 ::1/128 On-link 11 281 fe80::/64 On-link 11 281 fe80::6096:986a:7260:8534/128 On-link 1 306 ff00::/8 On-link 11 281 ff00::/8 On-link =========================================================================== Persistent Routes: None Active Connections Proto Local Address Foreign Address State TCP 0.0.0.0:135 *PC Name*:0 LISTENING RpcSs [System] TCP 0.0.0.0:445 *PC Name*:0 LISTENING Can not obtain ownership information TCP 0.0.0.0:5357 *PC Name*:0 LISTENING Can not obtain ownership information TCP 0.0.0.0:49152 *PC Name*:0 LISTENING [System] TCP 0.0.0.0:49153 *PC Name*:0 LISTENING eventlog [System] TCP 0.0.0.0:49154 *PC Name*:0 LISTENING [System] TCP 0.0.0.0:49155 *PC Name*:0 LISTENING Schedule [System] TCP 0.0.0.0:49184 *PC Name*:0 LISTENING [System] TCP 0.0.0.0:49185 *PC Name*:0 LISTENING Spooler [System] TCP 0.0.0.0:49186 *PC Name*:0 LISTENING PolicyAgent [System] TCP 127.0.0.1:5357 *PC Name*:49694 TIME_WAIT TCP 127.0.0.1:5357 *PC Name*:49706 TIME_WAIT TCP 127.0.0.1:9990 *PC Name*:0 LISTENING [NvNetworkService.exe] TCP 127.0.0.1:49158 *PC Name*:0 LISTENING [System] TCP 127.0.0.1:49161 *PC Name*:49162 ESTABLISHED [System] TCP 127.0.0.1:49162 *PC Name*:49161 ESTABLISHED [System] TCP 127.0.0.1:49286 *PC Name*:0 LISTENING [UNS.exe] TCP 192.168.1.11:139 *PC Name*:0 LISTENING Can not obtain ownership information TCP 192.168.1.11:5357 192.168.1.12:53317 TIME_WAIT TCP 192.168.1.11:5357 192.168.1.12:53318 TIME_WAIT TCP 192.168.1.11:5357 192.168.1.12:53329 TIME_WAIT TCP 192.168.1.11:49690 65.216.231.185:http TIME_WAIT TCP 192.168.1.11:49697 65.216.231.185:http ESTABLISHED [System] TCP 192.168.1.11:49700 65.202.58.81:http ESTABLISHED [System] TCP 192.168.1.11:49701 65.202.58.81:http ESTABLISHED [System] TCP 192.168.1.11:49702 65.202.58.81:http TIME_WAIT TCP [::]:135 *PC Name*:0 LISTENING RpcSs [System] TCP [::]:445 *PC Name*:0 LISTENING Can not obtain ownership information TCP [::]:3587 *PC Name*:0 LISTENING p2pimsvc [System] TCP [::]:5357 *PC Name*:0 LISTENING Can not obtain ownership information TCP [::]:49152 *PC Name*:0 LISTENING [System] TCP [::]:49153 *PC Name*:0 LISTENING eventlog [System] TCP [::]:49154 *PC Name*:0 LISTENING [System] TCP [::]:49155 *PC Name*:0 LISTENING Schedule [System] TCP [::]:49184 *PC Name*:0 LISTENING [System] TCP [::]:49185 *PC Name*:0 LISTENING Spooler [System] TCP [::]:49186 *PC Name*:0 LISTENING PolicyAgent [System] UDP 0.0.0.0:500 *:* IKEEXT [System] UDP 0.0.0.0:3702 *:* EventSystem [System] UDP 0.0.0.0:3702 *:* EventSystem [System] UDP 0.0.0.0:3702 *:* FDResPub [System] UDP 0.0.0.0:3702 *:* FDResPub [System] UDP 0.0.0.0:4500 *:* IKEEXT [System] UDP 0.0.0.0:5355 *:* Dnscache [System] UDP 0.0.0.0:49623 *:* FDResPub [System] UDP 0.0.0.0:58803 *:* EventSystem [System] UDP 127.0.0.1:1900 *:* SSDPSRV [System] UDP 127.0.0.1:48200 *:* [NvBackend.exe] UDP 127.0.0.1:63653 *:* SSDPSRV [System] UDP 192.168.1.11:137 *:* Can not obtain ownership information UDP 192.168.1.11:138 *:* Can not obtain ownership information UDP 192.168.1.11:1900 *:* SSDPSRV [System] UDP 192.168.1.11:63652 *:* SSDPSRV [System] UDP [::]:500 *:* IKEEXT [System] UDP [::]:3540 *:* p2pimsvc [System] UDP [::]:3702 *:* FDResPub [System] UDP [::]:3702 *:* FDResPub [System] UDP [::]:3702 *:* EventSystem [System] UDP [::]:3702 *:* EventSystem [System] UDP [::]:4500 *:* IKEEXT [System] UDP [::]:5355 *:* Dnscache [System] UDP [::]:49624 *:* FDResPub [System] UDP [::]:58804 *:* EventSystem [System] UDP [::1]:1900 *:* SSDPSRV [System] UDP [::1]:63651 *:* SSDPSRV [System] UDP [fe80::6096:986a:7260:8534%11]:546 *:* Dhcp [System] UDP [fe80::6096:986a:7260:8534%11]:1900 *:* SSDPSRV [System] UDP [fe80::6096:986a:7260:8534%11]:63650 *:* SSDPSRV [System] DNS request timed out. timeout was 2 seconds. Server: UnKnown Address: 8.8.8.8 DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HControlUser REG_SZ C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe ATKOSD2 REG_SZ C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe ATKMEDIA REG_SZ C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe VolPanel REG_SZ "C:\Program Files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe" /r UpdReg REG_SZ C:\Windows\UpdReg.EXE BrStsMon00 REG_SZ C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN McAfeeUpdaterUI REG_SZ "C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey ShStatEXE REG_SZ "C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE ZoneAlarm REG_SZ "C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe" HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run DAEMON Tools Lite REG_SZ "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
It seems it's a signal strength issue your only getting 74% moving and short distance or someone walking close would drop it below a usable level. You need to use power line adapters or a WiFi extender