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#1
Remote desktop issue
Hello all,
I have a user that is having a problem while trying to access her computer remotely.
I've taken a look at it and made sure that the remote desktop was enabled and she was an active user, firewall is off, and it is connected to the network.
I started troubleshooting and came to realize that some of the remote access services were stopped, and I am unable to start them. It throws give me an error stating that 'Windows could not start the Remote Desktop Service services. Error 1068'.
I ran a chkdsk and sfc /scannow both acknowledge the corrupted files, but are unable to fix them. I've attached the CBS log file. Any help would be appreciated!
Thanks W7 Gurus