Windows 7 64-bit shows red cross on network icon

Dear folk

My desktop windows 7 64 bit was working fine til I walked up yesterday and there was a red cross on the network icon!!!

Ethernet cable working fine as when i hooked it to my laptop everything is working fine , means problem lies within the desktop and nothing wrong with cable or router port.

Troubleshoot that I had done so far :

Restarted desktop 3 times, uninstalled LAN driver, connected new Ethernet cable

What else I need to check to find out what is going on ?

Thanks

Welcome to the forum. Open a cmd prompt type
Ipconfig /all

Post results

Thanks samuria

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\hello>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : THERMALTAKE
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 88-D7-F6-3D-63-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TeamViewer VPN Adapter
Physical Address. . . . . . . . . : 00-FF-32-7E-D1-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{327ED110-24E9-4EFF-B588-86530B8B4B0A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1ACD9EAE-2C9B-4A26-8057-E696CB991EDE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\hello>

It's not getting an IP have your tried setting a fixed IP is it plugged directly into the router and does the port light on the router?

Thanks samuria

Yes it was getting ip address and fixed ip wasn't fixing the issue

Yes it was directly connected to the router but port didn't have a light on the router and on the desktop


What i did I shutdown desktop and unplug power cable and waited for a while and now it is working ,,,,,,,,,,,,,credit to JohnC_21 from bleepingcomputer.comThanks guys for your help