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Windows 7: The red network tray icon shows Not Connected, but I am! W7 Ultimate.

15 May 2018   #1
Earthnet

Windows 7 Professional, Ultimate - x64.
 
 
The red network tray icon shows Not Connected, but I am! W7 Ultimate.

Hi all -

I have an unusual problem. One of my computers, namely a HP HPE H8-1360T running W7 Ultimate has a built-in Wireless N on the motherboard. So I decided to install a Linksys Max-Stream AC1200 USB 3.0 Adapter, Model number WUSB6400M. Installation went smoothly and disabled the on-board Wireless-N.

However, I see that the network tray icon, instead of displaying white vertical bars of signal strength, is just a red X icon. However, I can connect to the AC network without a problem at normal speeds.

Here's a picture. Note the network icon. Again, all the available networks show when I click on it and I am connected to my home network as the default. Linksys says that it should display properly, of course.

Second one from the right...





When I remove the Adapter and restore the on-board wireless-N, everything displays just fine.
I tried clearing customize Notifications to no avail.

Does anyone have a actual solution? The signal strength icon should be displayed properly.
Unfortunately, Google is not my friend in this case, lol.

TIA :)



My System SpecsSystem Spec
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15 May 2018   #2
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi Earthnet, welcome to 7F! :)

This could be a permissions issue, see if this thread: Windows 7 states I'm not connected to any networks when in fact I am connected to my wireless network?? can help.

From the first reply:
Quote:
I monitored the processes running the NlaSvc and Netprofm services (using ProcMon), and noticed that both were denied read/write access to subkeys within the HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList hierarchy.

The processes were running as NetworkService and LocalService, respectively, so I tried adding full access for these service accounts to the entire subkey mentioned above. Notice that permissions are not automatically inherited in the registry, so you may need to explicitly "replace all child object permissions with inheritable permissions from this object".

Within seconds, Network and Sharing Center tells me I'm connected to my domain. Yay!
A reboot was required to fix the tray icon and its popup.
If you read through the thread there are several solutions that worked for various posters but the permissions issue seems to be the answer. Would you have access to a working machine to compare?

This is a more technical answer and the title states for Vista but should work for 7: Missing Network Map under Network and Sharing Center in Windows Vista or Windows Server 2008

dj_plasma was nice enough to post a step by step

You'll see many thanks to Ugumba but I'll be darned if I could find his/her post, and I don't know if you use a VPN but this fixed it for some but not others. I think I did see an answer for the VPN but I can't find it now, it's getting late for me and it is a long thread.

Here's the search i used: tray icon shows Not Connected
My System SpecsSystem Spec
16 May 2018   #3
Magdalene

Windows 7 Professional X 64 SP1
 
 

Try this link. Had same problem with the red X on network tray icon and this fixed it. Windows 7 Pro SP1


Magdalene
My System SpecsSystem Spec
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16 May 2018   #4
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi Magdalene, welcome to 7F! :) Nice Find! I saved the link.

There was a reference to clearing the cache in my main link as one of the solutions, your link and method #1 describes it perfectly and with clarity, those are all good solutions.

Notification Area Icons - Reset - Windows 7 Help Forums

Hope one of them helps Earthnet.
My System SpecsSystem Spec
16 May 2018   #5
Earthnet

Windows 7 Professional, Ultimate - x64.
 
 

Hi all -

Unfortunately, these suggestions did not solve my problem.
Issue is due to a fault in the Linksys setup program and I am working with their escalated support right now, FWIW.

The icon displayed above is a disabled hardware Ethernet Port, instead of a WI-FI signal strength meter - yet when I click on it my wireless networks are correctly displayed. More of an "association" and "reporting" type problem.

When I remove their software driver, all goes back to normal on the built-in wireless-n.

Will keep you posted - TIA! :)

P.S. @Anak, @Magdalene - special thanks for all the resources!
My System SpecsSystem Spec
16 May 2018   #6
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Yes Eartnet, please let us know how you make out with Linksys.
My System SpecsSystem Spec
19 May 2018   #7
Earthnet

Windows 7 Professional, Ultimate - x64.
 
 

Quote   Quote: Originally Posted by Anak View Post
Yes Eartnet, please let us know how you make out with Linksys.
Thanks. They are sending it to Engineering. Level 2 support is stumped.
I know that I can solve it, but it's crazy busy and I just don't have the time.
My System SpecsSystem Spec
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 The red network tray icon shows Not Connected, but I am! W7 Ultimate.




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