Internet only works in safe mode, computer only connects to home Wi-Fi


  1. ixfd64
    Posts : 33
    Windows 7 Home Premium, 64-bit
       New #1

    Internet only works in safe mode, computer only connects to home Wi-Fi


    I have an Alienware X51 running Windows 7 Home Premium. For some reason, the computer is suddenly no longer able to connect to any network - wired or wireless - except in safe mode with networking enabled. Even in safe mode, the machine is only able to connect to my home Wi-Fi. Although Windows Network Diagnostics says the problem is with the router, no other computers are having this issue while my X51 isn't even able to connect to my iPhone's personal hotspot.

    So far, I've tried the following steps:

    1. Booted to safe mode - only my home Wi-Fi works as noted above
    2. Restarted my router
    3. Ensured that there are no IP address conflicts
    4. Reset Winsock and the TCP/IP stack
    5. Disabled and enabled the network adapters
    6. Temporarily turned off the firewall
    7. Flushed the DNS cache
    8. Did a system restore
    9. Ran System File Checker


    Anything else I could try?

    I should mention that there was a power failure two days ago, but there were no problems immediately following the outage.
    Last edited by ixfd64; 09 Jul 2018 at 23:35.
      My Computer
    Quote Quote

  3. Zoloft
    Posts : 226
    Win7 Home Premium x64
       New #2

    expired Norton or McAfee?
      My Computer
    Quote Quote

  4. ixfd64
    Posts : 33
    Windows 7 Home Premium, 64-bit
    Thread Starter
       New #3

    I'm not using either program. I have Microsoft Security Essentials.
      My Computer
    Quote Quote

  6. samuria
    Posts : 3,785
    win 8 32 bit
       New #4

    So a service or startup is giving the problem so first move disable all none ms things in msconfig
      My Computer
    Quote Quote

  7. ixfd64
    Posts : 33
    Windows 7 Home Premium, 64-bit
    Thread Starter
       New #5

    I've partially resolved the problem. I reset my wireless range extender, and now the Wi-Fi works most of the time. It still occasionally disconnects, but this is likely because the computer is located in a remote corner of my house.

    However, the Ethernet still isn't working. I reset the network adapters, reinstalled the drivers and even tried a different switch. Is there a good way to check if an Ethernet adapter has gone bad?
      My Computer
    Quote Quote

  8. samuria
    Posts : 3,785
    win 8 32 bit
       New #6

    If you type from a cmd prompt


    ipconfig/all


    post results will give us a good idea
      My Computer
    Quote Quote

  10. ixfd64
    Posts : 33
    Windows 7 Home Premium, 64-bit
    Thread Starter
       New #7

    As crazy as this sounds, the problem went away on its own. I suspect the issue was with the service provider. From what I've heard, ISP problems can look like they're related to the router.
      My Computer
    Quote Quote

 

  Related Discussions
Pretty much my internet connection only(barely) works in safe mode but even then I'd have to disconnect and reconnect it to run for a minute or so. In regular startup the connection goes straight to limited/or disconnected. All of my other devices/computers connected to the router works. I've tried...
Hello, I'm running a Gateway NV Series and as of last night I have fallen victim to the problem that Windows 7 seems to be plagued with. My internet has completely stopped working, both Ethernet and Wireless. I have tried many of the fixes suggested in this forum and others, but none of them...
Computer only works in safe mode
in Performance & Maintenance

My computer now only works in safe mode. If I boot it up regularly it freezes up after a couple minutes and the when I try and shut it down it is stuck on the shutdown screen until I manually shut it down with the power button. I have run all updates and deleted unnecessary drivers and programs. I...
Hi! I'm just a new here, hope someone can help and give advice here. (Sorry if this is not the right thread to start my topic) Scenario: (this is my first time to encounter this problem) While playing facebook games last monday, my computer get BSOD and restarts. After booting up on windows,...
I never used firewall, antivirus, nothing. Just this morning my PC pretended to be on the net saying "Internet access". Then nothing would work. Couldn't go to my gateway IP, nothing. I'm on the phone with AT&T forever. I go in safe mode, now, my modem works. Everytime I go into normal mode it...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 17:47.
Find Us