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Network troubleshooter gives error code 0x8E5E0247 - what's the cure?
Fixing a friend’s Acer laptop, with a failing HDD, turned out to be quite a challenge. The decision was quickly taken to upgrade to SSD storage. However, a multitude of disk errors severely hampered the upgrade. Eventually, after many attempts with two different programs (and numerous CHKDSK invocations), I managed to clone the HDD, and then finally get the SSD installed. It’s working well now, but there are still a few problems to iron out.
Unfortunately, the system had to be recovered using the Acer eRecovery software before any cloning software would run to completion. This means that the system in now about ten years out of date! So, the next step is to connect to the internet to download any important windows updates.
This is where the system has thwarted my efforts yet again.
It refused to recognise that a router was available at the end of a standard ethernet cable.
Running the networking troubleshooter was denied with error code 0x8E5E0247.
I ran “sfc /scannow” and it reports that there are corrupt file that it’s unable to fix.
When I use the recommended search for [SR] tags in the CBS.log, there are no filenames listed at all, just many lines with “verify complete”.
I can confirm that the known problem updates for sfc (KB3022345, KB3035583, and KB3068708) do not exist on the system.
After three cycles of rebooting then running sfc, the result is the same, unknown corrupt files reported.
After a reboot the network manager finds several wireless network connections, but I’m only interested in an ethernet connection at the moment.
The network adapter is a Broadcom Netlink Gigabit Ethernet and it’s reported as working properly in device manager, but it’s not seeing my hard-wired router.
Any help suggestions on how to best proceed would be very much appreciated.
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